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NAB redesigns app & online banking for retail customers
Digital Transformation

NAB redesigns app & online banking for retail customers

Customers will spend less time hunting for bills and security settings as the bank rolls out a simpler mobile and online layout.

By Karen Joy Bacudo • 3 min read • Fri, 22nd May 2026
FinTech Australia warns tax changes may hurt startups
Fintech

FinTech Australia warns tax changes may hurt startups

Uncertainty over planned capital gains tax changes could deter startup funding and prompt founders, investors and talent to leave Australia.

By Mark Tarre • 5 min read • Thu, 14th May 2026

Global Stories

Scams stories

UK & US consumers question message legitimacy, survey finds
Data Protection

UK & US consumers question message legitimacy, survey finds

Older adults are far more likely to doubt digital messages, as a survey finds 41% of UK and US consumers question if they are genuine.

By Sean Mitchell • 4 min read • Sat, 20th Jun 2026
Chirp Digital lifts SMS volume 2,300% with TrueDialogue
Software-as-a-Service

Chirp Digital lifts SMS volume 2,300% with TrueDialogue

Better text delivery has helped the fintech avoid carrier throttling and support headaches as clients rely on SMS to complete financial checks.

By Karen Joy Bacudo • 4 min read • Thu, 18th Jun 2026
SAS launches AI supply chain agent in industry push
Gaming

SAS launches AI supply chain agent in industry push

Retailers and manufacturers could get near real-time planning help as SAS opens a private preview of a supply chain agent.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 29th Apr 2026

Stories from Other Regions

Scams stories

Ottawa releases new bank fraud & data sharing rules proposal
Data Protection

Ottawa releases new bank fraud & data sharing rules proposal

Consumers could gain stronger protections and easier data sharing as Ottawa opens consultations on bank fraud and open-banking rules.

By Jake MacAndrew • 3 min read • Wed, 1st Jul 2026
London sees sharp rise in personalised scam attempts
Phishing

London sees sharp rise in personalised scam attempts

Nearly six in ten Londoners have seen more scam attempts in the past year, with social media fraud and AI-made ruses fuelling concern.

By Mark Tarre • 3 min read • Fri, 26th Jun 2026
UK Finance backs bank app digital ID verification pilot
Data Protection

UK Finance backs bank app digital ID verification pilot

Customers could soon verify their age, address and identity through banking apps, as lenders test a voluntary check-sharing service to curb fraud.

By Karen Joy Bacudo • 3 min read • Fri, 26th Jun 2026
Ecommpay urges sector-wide push to stop fraud earlier
Fintech

Ecommpay urges sector-wide push to stop fraud earlier

Fraud losses could fall if banks, merchants and regulators align on earlier intervention, Ecommpay says in a new report.

By Sofiah Nichole Salivio • 4 min read • Thu, 25th Jun 2026
Lloyds to create 1,000 AI roles as agentic use grows
Data Analytics

Lloyds to create 1,000 AI roles as agentic use grows

Fraud checks and customer service will be sped up as Lloyds Banking Group adds more than 1,000 AI jobs and retrains staff.

By Karen Joy Bacudo • 4 min read • Tue, 23rd Jun 2026
Fraud has industrialised and banking defences must do the same
Fintech

Fraud has industrialised and banking defences must do the same

Banks must shift to real-time, networked defences as organised scams now move money through customer-authorised payments in minutes.

By Sandy Lavorel • 7 min read • Wed, 17th Jun 2026
Crypto group urges UK bank complaints over transfer bans
Crypto

Crypto group urges UK bank complaints over transfer bans

Bank restrictions could be challenged by thousands of customers after a campaign accused lenders of blocking legal crypto transfers in the UK.

By Karen Joy Bacudo • 4 min read • Mon, 15th Jun 2026
India banks warn of surging fraud losses & AI risk
Fintech

India banks warn of surging fraud losses & AI risk

Indian banks are bracing for higher losses as 84% of leaders report rising fraud and growing concern over AI-driven scams.

By Karen Joy Bacudo • 4 min read • Wed, 10th Jun 2026
Payments Canada urges cross-sector anti-fraud strategy
Data Protection

Payments Canada urges cross-sector anti-fraud strategy

Fraud is moving across Canada's payments ecosystem, prompting calls for banks, telecoms and platforms to share data and coordinate defences.

By Karen Joy Bacudo • 4 min read • Tue, 26th May 2026
NTT DATA & HTX to co-develop AI for Singapore security
Data Analytics

NTT DATA & HTX to co-develop AI for Singapore security

Rising scam losses in Singapore are pushing police tech investment, as the pair plan forensic and AI tools to speed investigations.

By Sean Mitchell • 4 min read • Wed, 13th May 2026
Identity fraud hit 55% of New Zealand firms: Lumin
Data Protection

Identity fraud hit 55% of New Zealand firms: Lumin

New Zealand firms face mounting identity fraud losses of NZD $2.2 million a year, as 90% fear AI-linked weaknesses in document checks.

By Sean Mitchell • 3 min read • Mon, 11th May 2026
New Zealand faces widening innovation gap, TUANZ warns
Data Protection

New Zealand faces widening innovation gap, TUANZ warns

Technology leaders say the country risks falling further behind as AI adoption, cyber threats and rising costs outpace progress.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026