RMM stories
IT teams could cut repetitive support work as validated fixes are turned into automated workflows for recurring endpoint faults.
Managed service providers can now spot exposed credentials and leaked data more quickly, with Acronis also widening multilingual support and customer alerts.
Attackers are exploiting trusted identities and collaboration tools to steal data and extort victims, leaving defenders with only brief windows to react.
The update could cut MSPs' manual remediation burden, with Cork saying 77% of eligible security tickets now close without human intervention.
The fresh capital will help Flamingo turn beta users into paying customers as it takes on the high staffing costs of managed IT services.
UK and Irish resellers will gain access to N-able's security and recovery tools as Climb Channel Solutions broadens distribution beyond North America.
Demand for cyber recovery tools is rising, with Omdia forecasting the managed backup and disaster recovery market will hit USD $38 billion in 2026.
ANZ businesses could cut endpoint management sprawl as SoftwareOne adds NinjaOne's platform to its direct sales offer, easing IT overheads.
IT staff can now automate company-specific device fixes in plain language, cutting the need for specialist coding and speeding deployment.
MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.
Businesses in Europe and Africa now face localised phishing and malware attacks from a suspected China-aligned group that has widened beyond Asia.
Managed service providers could cut duplicate alerts and speed backup recovery, as incidents now flow automatically into HaloPSA tickets.
Service providers facing rising cloud bills and data residency demands now have a packaged alternative for infrastructure and protection services.
Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.
IT teams can now open and record remote desktop sessions from Rippling, tying support actions to device records and policies.
The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.
IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.
MSPs using LogMeIn Resolve can now cut manual checks and ticket hand-offs as GoTo adds AI insights, broader multi-tenant controls and new links.
Small businesses could face more AI-enabled attacks, as the new platform gives MSPs a single system for email security, backup and compliance.
Canadian businesses gain a single supplier for IT and endpoint security as Canon broadens its managed services with ESET products.