Maintaining a customer-centric organisation in an increasingly digital world
For many organisations that pride themselves on customer experience (CX), their contact centre and telephony environment is not flexible enough or feature-rich to adapt effectively.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Having a healthy company culture could mean success during COVID-19
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.
CommsPlus signs on as Master Agent for Avaya Cloud Office
Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.
RingCentral launches new partner programme
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Tritium transforms global communications with RingCentral Australia
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
RingCentral reveals strong financial results for Q4
The company reached its goal of $1 billion annual revenue, according to figures.
RingCentral deploys IT solutions for Sydney's BridgeClimb
BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
RingCentral pays in stock to work on solutions with Avaya
RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.
RingCentral Australia signs with Mia Distribution
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
Rapid growth in UCaaS market driven by range of vendors
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
How RingCentral aims to expand its customer engagement portfolio
RingCentral announced that it has entered into a definitive agreement to acquire Connect First.
Four reasons it’s time to switch to cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
Why UCaaS is the channel’s ‘opportunity of the century’
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
RingCentral expands in Asia Pacific with new office in Australia
RingCentral is opening a new office in Australia, appointed an APAC channel sales director, and expanded its number of local partners.
‘App overloaded’ employees want simple comms solution - Survey
A survey has revealed that employees are spending up to an hour each day navigating between various communications apps.
Texting for business a vital communications tool
Text messaging is no longer just a consumer pastime, according to RingCentral.