Retail Stories

Australian Stories

Retail stories

Why retail's contractor problem is a cybersecurity risk in disguise

Unlogged contractors can expose store networks to intrusion, prompting Australian retailers to adopt digital visitor controls and audit trails.

By Charle Cao • 5 min read • Yesterday

Digital Transformation

Australians delay device upgrades for EOFY tech deals

Cost pressures are pushing more Australians to hold onto broken devices until end-of-financial-year discounts arrive, Optus research shows.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Software-as-a-Service

The hidden operational risk behind eCommerce growth - and how to fix it

More eCommerce sites are exposed to contractor and visitor compliance gaps as dark stores and fulfilment hubs multiply across Australia.

By Charle Cao • 5 min read • 3 days ago

Digital Transformation

Australian retailers lag AI ambitions as data gaps bite

Only 10% of retailers say they can deliver personalisation at scale, as fragmented data and systems slow Australia's AI push.

By Mark Tarre • 5 min read • 2 days ago

Global Stories

Retail stories

Fintech

RAMaggedon: Why the memory crisis is a digital inclusion crisis

Rising memory chip costs are forcing handset makers to lift prices, risking wider digital exclusion in emerging markets and pushing budget phones out of reach.

By Dion Price • 7 min read • 2 days ago

Productivity

WorkJam warns employers over overreliance on temp staff

Employers could face compliance and planning problems if temporary hiring becomes a long-term fix, WorkJam said as costs and reforms loom.

By Sean Mitchell • 5 min read • 2 days ago

DevOps

AI traffic on Fastly network grows 30% in five months

Origin systems are facing heavier strain as Fastly says AI requests rose 30% between January and May 2026, outpacing human traffic.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Data Protection

AI shopping adoption outpaces trust, Checkout.com finds

Trust is lagging behind consumer appetite for AI-led shopping, leaving merchants racing to add controls before wider adoption takes hold.

By Karen Joy Bacudo • 4 min read • 3 days ago

Digital Transformation

Ascendion named ISG leader in digital engineering report

The ranking reflects rising demand for AI services that can modernise legacy systems without disrupting operations in regulated industries.

By Sean Mitchell • 4 min read • 3 days ago

Digital Transformation

Specsavers & Merkle cut UK query volume by 90%

The overhaul gives retailers a clearer online-offline customer view while saving Specsavers more than two weeks of engineering time in Britain.

By Regine Laguilles • 3 min read • 3 days ago

eCommerce

World Cup sites lag as fan pages load in six seconds

Fans are already waiting nearly six seconds for federation sites, exposing digital weaknesses that could hurt engagement and revenue at World Cup 2026.

By Sean Mitchell • 4 min read • 3 days ago

Software-as-a-Service

Genesys Cloud ARR hits USD $2.8 billion as AI demand rises

Rising enterprise spending on AI helped push Genesys Cloud annual recurring revenue to USD $2.8 billion, with international sales nearing 45%.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

DevOps

Komodor adds AI tools to cut Kubernetes cloud waste

The new features promise to curb Kubernetes cloud spending by spotting stranded capacity that blocks cluster consolidation and auto-scaling.

By Mark Tarre • 3 min read • 4 days ago

Digital Transformation

Fuel names Sana Chaarani as Vice President of Technology

It underscores Fuel's push to tighten its systems and cyber defences as North American logistics operators face rising pressure for speed and visibility.

By Sofiah Nichole Salivio • 3 min read • 4 days ago