ChannelLife Australia - Industry insider news for technology resellers

Process automation stories - Page 3

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Private equity-backed firms trail venture rivals on AI

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Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.
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Gainsight adds MCP support for AI retention workflows

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Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.
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Softr launches AI no-code platform for business teams

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Softr unveils AI-native no-code platform that lets non-technical teams build live business apps with permissions, data and workflows from a prompt.
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Infobip embeds AI across operations at DevDays 2026

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Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.
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AI agents shake up accounting firms' bookkeeping workflows

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AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
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AI is now a capital allocation decision, and CFOs are setting the terms

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CFOs across Australia and New Zealand are tightening AI spending as new research shows weak returns, poor data readiness and rising demands for accountability.
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Vection buys DXLabs to expand Australia automation push

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Vection strikes AU$ deal for DXLabs, adding automation firepower and local scale as the ASX group targets faster Asia-Pacific growth.
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Maisa named as one of Gartner's global Set Diamonds

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Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.
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Kestra raises USD $25 million to expand workflow platform

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Kestra secures USD $25 million from RTP Global to launch Kestra 2.0, roll out Kestra Cloud and expand in North America and Europe.
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Doxis folds Klippa into one brand after acquisition

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Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
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Data analysis & AI literacy top skills for accountants

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Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
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Storyblok launches FlowMotion for content workflows

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Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.
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Atturra joins monō ai to push enterprise AI redesign

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Atturra has struck a founding partnership with monō ai to help large organisations redesign work, move beyond AI pilots and scale enterprise automation.
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Boomi named leader in IDC MarketScape API management

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Boomi gains Leader status in IDC MarketScape's API management assessment as enterprises seek tighter governance for AI-driven and hybrid systems.
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Garney adopts Hyland for SAP SuccessFactors in HR shift

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Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
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Oracle NetSuite adds AI tools for safer data access

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Oracle NetSuite rolls out AI Connector Service upgrades with 100-plus finance templates, MCP apps and warehouse access for controlled data use.
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Dext launches Time Spent to track practice workloads

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Dext adds time-tracking insight to help accountants and bookkeepers spot workload bottlenecks and client-heavy periods on its Advanced plan.
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Wiise expands partner programme with AI tools in ANZ

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Wiise expands partner programme with AI tools in ANZ, as Chief Operating Officer Stephen McNulty backs more standardised ERP delivery for SMBs.
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Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)

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Atturra's Chris Rae says successful automation starts with the happy path, as a new AI platform cuts mining HR compliance workload by 80%.
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AI & automation could lift law firm profits, study finds

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Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.