ChannelLife Australia - Industry insider news for technology resellers

Process automation stories - Page 2

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akto named Boomi Platinum Partner in AI readiness push

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partner programmes
akto wins Boomi Platinum Partner status as enterprises in Australia and New Zealand seek stronger integration, governance and data foundations for AI.
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The AI risk hiding in your finance team's browser tabs

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data protection
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Finance chiefs warned over shadow AI as staff paste ERP data into consumer tools, risking model training and bypassing governance.
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Actionstep adds iManage integration for midsize law firms

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document management
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digital transformation
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.
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5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

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digital transformation
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rpa
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erp
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
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Westpac NZ launches Microsoft AI contact centre platform

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network infrastructure
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digital transformation
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hyperscale
Westpac NZ rolls out Microsoft Dynamics 365 Contact Centre with AI support, aiming to speed up calls and cut waits across New Zealand branches.
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Hyland appoints Lubor Ptacek as Product Marketing Chief

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document management
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data analytics
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digital transformation
Hyland names Lubor Ptacek Senior Vice President of Product Marketing as the software group sharpens its global AI product strategy.
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Celonis expands Oracle cloud tie-up for enterprise AI

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digital transformation
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partner programmes
Celonis broadens Oracle cloud partnership to let enterprises run its process intelligence on OCI, linking AI tools with business workflows and modernisation.
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Agoyu wins patent for AI moving quotes app in Puerto Rico

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cx
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martech
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physical security
Agoyu secures patent for AI-powered moving app that scans video inventories, matches licensed movers and returns quotes in minutes.
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Why some teams adopt software and then stop using it

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document management
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devops
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digital transformation
Construction software often fails after launch because it misses site realities, adds admin and lacks follow-up, not because teams resist change.
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Haast raises $17.2 million to automate compliance checks

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saas
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digital transformation
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cx
Sydney-founded Haast secures $17.2 million as investors back its push to embed automated compliance checks into enterprise workflows.
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Universities process thousands of placement payments

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risk & compliance
Australian universities use TechnologyOne platform to process thousands of Commonwealth Prac Payments as Victoria University pays out $1.5 million.
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ABBYY & Tecala launch end-to-end document workflow tool

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digital transformation
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partner programmes
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rpa
Tecala and ABBYY unveil a document-processing platform for enterprise workflows, aiming to cut manual checks in accounts payable and insurance claims.
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Oracle launches agentic apps across Fusion Cloud suite

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crm
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manufacturing
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digital transformation
Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.
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ServiceNow makes AI standard across entire platform

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digital transformation
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hcm
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it automation
ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.
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Optimizely training sparks surge in marketing AI agents

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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
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Why the Chatbot is not your AI strategy

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data analytics
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digital transformation
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partner programmes
Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.
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Everest names Sapiens Decision a Luminary in AI report

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digital transformation
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cx
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martech
Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.
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DXC & Servicenow launch agentic AI internal testbed

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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
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Westcon Solutions becomes UiPath's distributor in Hong Kong

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digital transformation
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fintech
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partner programmes
Westcon Solutions wins Hong Kong and Macau distribution deal to back UiPath partners with services, engineering support and AI automation tools.
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CompTIA launches AI Agent Essentials course for workers

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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.