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Process automation stories

CFOs widen remit as firms seek broader finance chiefs
Digital Transformation

CFOs widen remit as firms seek broader finance chiefs

Broader finance roles are making CFO pay and hiring harder to benchmark, with many chief financial officers now overseeing operations, IT and HR.

By Karen Joy Bacudo • 4 min read • Last week
ERP's next evolution isn't automation, it's creativity
Digital Transformation

ERP's next evolution isn't automation, it's creativity

Enterprise software is shifting as AI lets firms create new workflows on the fly, while keeping core data standardised and auditable.

By Matthew Rodgers • 4 min read • Last week
Partly raises USD $50 million to expand Australia hiring
Software-as-a-Service

Partly raises USD $50 million to expand Australia hiring

Australia's repair sector could see faster parts sourcing as Partly uses fresh funding to add engineers and AI specialists locally.

By Sean Mitchell • 4 min read • Last week
ServiceNow: only 21% see AI returns in Ireland, EMEA
Digital Transformation

ServiceNow: only 21% see AI returns in Ireland, EMEA

Only 21% of organisations in Ireland and EMEA are seeing meaningful returns from AI spending, despite a 113% rise in investment.

By Sofiah Nichole Salivio • 4 min read • Last week
Feathery raises USD $30 million in Portage-led round
Software-as-a-Service

Feathery raises USD $30 million in Portage-led round

The funding will help Feathery expand software used by more than 300 financial firms to automate workflows and data sharing.

By Karen Joy Bacudo • 3 min read • Last week
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Last week
Celonis & Valence launch AI deductions disputes tool
Software-as-a-Service

Celonis & Valence launch AI deductions disputes tool

Finance teams could cut invoice dispute handling from weeks to days as a new AI tool pulls evidence from scattered systems automatically.

By Mark Tarre • 3 min read • Last week
FPT launches MediSight AI framework for healthcare
Data Protection

FPT launches MediSight AI framework for healthcare

Healthcare providers could reduce manual administration and compliance work as FPT's new framework targets regulated workflows and fragmented data.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
Software-as-a-Service

Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha

The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.

By Donovan Jackson • 5 min read • Last week
Google Cloud unveils 13 Gemini Enterprise agent demos
Data Science

Google Cloud unveils 13 Gemini Enterprise agent demos

Developers can now use Google Cloud's examples to build and govern Gemini-powered agents for approvals, compliance and data workflows.

By Sean Mitchell • 4 min read • This month
Intapp launches Celeste AI coworker for professional firms
Software-as-a-Service

Intapp launches Celeste AI coworker for professional firms

Firms in regulated sectors could clear conflicts and screen deals faster as Intapp ties its new AI tool to internal rules and records.

By Karen Joy Bacudo • 4 min read • This month
AI leaders urge pragmatic adoption beyond the hype
Data Protection

AI leaders urge pragmatic adoption beyond the hype

Adoption is stalling where firms lack clean data, strong workflows and guardrails, raising risks in retail, healthcare and IT.

By Sean Mitchell • 4 min read • This month
AI Appreciation Day exposes split over workplace risks
Data Protection

AI Appreciation Day exposes split over workplace risks

Businesses are being warned that rushed AI rollouts can waste spend and add risk unless teams define clear goals and checks first.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Process automation stories

Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Last week
Sber says AI shift is moving towards autonomous agents
Robotics

Sber says AI shift is moving towards autonomous agents

AI projects that remain stuck in pilot stages may miss the shift to agentic systems able to manage tasks with limited human oversight.

By Sean Mitchell • 5 min read • Last week
ConnectOne uses nCino AI to cut lending admin tasks
Software-as-a-Service

ConnectOne uses nCino AI to cut lending admin tasks

Routine lending work could be slashed for ConnectOne Bank staff as nCino's AI tools cut some document searches from 20 minutes to 30 seconds.

By Karen Joy Bacudo • 4 min read • This month
Wagepoint launches WagePro+ for Canadian accountants
Software-as-a-Service

Wagepoint launches WagePro+ for Canadian accountants

Growing compliance costs are pushing Canadian firms to treat payroll as a recurring revenue stream, as Wagepoint adds partner support.

By Sofiah Nichole Salivio • 4 min read • This month
TCS opens Gemini Experience Centre in Kolkata for AI
Digital Transformation

TCS opens Gemini Experience Centre in Kolkata for AI

The centre is aimed at helping consumer firms turn AI pilots into operational tools for retail, travel and supply-chain tasks.

By Joseph Gabriel Lagonsin • 4 min read • This month