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Process automation stories

Partly raises USD $50 million to expand Australia hiring
Software-as-a-Service

Partly raises USD $50 million to expand Australia hiring

Australia's repair sector could see faster parts sourcing as Partly uses fresh funding to add engineers and AI specialists locally.

By Sean Mitchell • 4 min read • Today
ServiceNow: only 21% see AI returns in Ireland, EMEA
Digital Transformation

ServiceNow: only 21% see AI returns in Ireland, EMEA

Only 21% of organisations in Ireland and EMEA are seeing meaningful returns from AI spending, despite a 113% rise in investment.

By Sofiah Nichole Salivio • 4 min read • Today
Feathery raises USD $30 million in Portage-led round
Software-as-a-Service

Feathery raises USD $30 million in Portage-led round

The funding will help Feathery expand software used by more than 300 financial firms to automate workflows and data sharing.

By Karen Joy Bacudo • 3 min read • Today
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Today
Celonis & Valence launch AI deductions disputes tool
Software-as-a-Service

Celonis & Valence launch AI deductions disputes tool

Finance teams could cut invoice dispute handling from weeks to days as a new AI tool pulls evidence from scattered systems automatically.

By Mark Tarre • 3 min read • Yesterday
FPT launches MediSight AI framework for healthcare
Data Protection

FPT launches MediSight AI framework for healthcare

Healthcare providers could reduce manual administration and compliance work as FPT's new framework targets regulated workflows and fragmented data.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
Software-as-a-Service

Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha

The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.

By Donovan Jackson • 5 min read • Yesterday
Google Cloud unveils 13 Gemini Enterprise agent demos
Data Science

Google Cloud unveils 13 Gemini Enterprise agent demos

Developers can now use Google Cloud's examples to build and govern Gemini-powered agents for approvals, compliance and data workflows.

By Sean Mitchell • 4 min read • Yesterday
Intapp launches Celeste AI coworker for professional firms
Software-as-a-Service

Intapp launches Celeste AI coworker for professional firms

Firms in regulated sectors could clear conflicts and screen deals faster as Intapp ties its new AI tool to internal rules and records.

By Karen Joy Bacudo • 4 min read • Last week
AI leaders urge pragmatic adoption beyond the hype
Data Protection

AI leaders urge pragmatic adoption beyond the hype

Adoption is stalling where firms lack clean data, strong workflows and guardrails, raising risks in retail, healthcare and IT.

By Sean Mitchell • 4 min read • Last week
AI Appreciation Day exposes split over workplace risks
Data Protection

AI Appreciation Day exposes split over workplace risks

Businesses are being warned that rushed AI rollouts can waste spend and add risk unless teams define clear goals and checks first.

By Sofiah Nichole Salivio • 4 min read • Last week
AI leaders call for stricter governance & oversight
Software-as-a-Service

AI leaders call for stricter governance & oversight

Pressure is mounting on companies to prove AI is governed in real time, as agentic systems take decisions and access sensitive data.

By Mark Tarre • 9 min read • Last week
Tech chiefs urge safer, sector-specific AI adoption
Software-as-a-Service

Tech chiefs urge safer, sector-specific AI adoption

Businesses face mounting pressure to curb unsafe AI rollouts as executives warn that general-purpose tools are outpacing governance and controls.

By Sean Mitchell • 4 min read • Last week
AI leaders stress governance & trust as adoption grows
Software-as-a-Service

AI leaders stress governance & trust as adoption grows

Governance concerns are rising as companies embed AI deeper into critical workflows, from factory floors to defence operations and customer service.

By Mark Tarre • 7 min read • Last week

Stories from Other Regions

Process automation stories

ConnectOne uses nCino AI to cut lending admin tasks
Software-as-a-Service

ConnectOne uses nCino AI to cut lending admin tasks

Routine lending work could be slashed for ConnectOne Bank staff as nCino's AI tools cut some document searches from 20 minutes to 30 seconds.

By Karen Joy Bacudo • 4 min read • Last week
Wagepoint launches WagePro+ for Canadian accountants
Software-as-a-Service

Wagepoint launches WagePro+ for Canadian accountants

Growing compliance costs are pushing Canadian firms to treat payroll as a recurring revenue stream, as Wagepoint adds partner support.

By Sofiah Nichole Salivio • 4 min read • Last week
TCS opens Gemini Experience Centre in Kolkata for AI
Digital Transformation

TCS opens Gemini Experience Centre in Kolkata for AI

The centre is aimed at helping consumer firms turn AI pilots into operational tools for retail, travel and supply-chain tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Evri rolls out Microsoft 365 E7 across UK business
Software-as-a-Service

Evri rolls out Microsoft 365 E7 across UK business

The rollout will put secure AI tools into 6,000 employees' hands as Evri seeks to cut manual work and improve parcel delivery.

By Sofiah Nichole Salivio • 3 min read • Last week