ChannelLife Australia - Industry insider news for technology resellers

Outsourcing stories - Page 3

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Singapore smart city soc ai video analytics predictive security

Nuvola & Certis tie up on predictive security tech

Wed, 25th Feb 2026
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smart cities
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data analytics
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iot
Nuvola Media and Certis partner to fuse AI-powered visual analytics with security ops, promising more predictive, data-driven protection.
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WatchGuard marks 30 years backing MSP-led security

Wed, 25th Feb 2026
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firewalls
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ransomware
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network security
WatchGuard marks 30 years in cybersecurity, touting MSP-first strategy, 25,000 partners and a unified, automated security platform.
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Infotrust sells Nexgen for AUD $50m to fund cyber push

Tue, 24th Feb 2026
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data protection
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ransomware
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digital transformation
Infotrust sells its Nexgen cloud and communications unit for AUD $50m to bankroll acquisitions and double down on sovereign cyber security.
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11:11 Systems buys Aussie Broadband's Digital Sense

Mon, 23rd Feb 2026
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uc
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dr
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hybrid cloud
11:11 Systems snaps up Digital Sense from Aussie Broadband, deepening its VMware cloud play and bolstering its reach across Australia.
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Evergreen accelerates MSP deals with UK B Corp buy

Fri, 20th Feb 2026
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digital transformation
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cx
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martech
Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
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MindBridge & Genpact partner on AI audit analytics

Wed, 18th Feb 2026
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data analytics
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martech
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partner programmes
MindBridge and Genpact forge global alliance to embed AI-driven audit analytics into enterprise risk consulting and financial assurance work.
Virtual it

Virtual IT Group names Maurice McCarthy as chief executive

Tue, 17th Feb 2026
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digital transformation
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cx
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martech
Virtual IT Group appoints Maurice McCarthy as chief executive to drive ANZ expansion and embed AI across its managed IT and security services.
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Big consultancies linked to failing public IT projects

Fri, 13th Feb 2026
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digital transformation
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hcm
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risk & compliance
Big consultancies tied to higher failure risk in Australian public IT overhauls, as research links them to delays and cost blowouts.
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Arctic Wolf unveils Aurora managed endpoint tools for MSPs

Fri, 13th Feb 2026
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ransomware
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endpoint protection
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socs
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Us gym owner with virtual assistant automating billing and admin

Virtual Spotter grows in US with lean direct debit model

Thu, 12th Feb 2026
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fintech
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financial systems
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xero
Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.
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Persistent named fastest-growing global IT services brand

Wed, 11th Feb 2026
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
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CyberArk crowns PwC 2025 Global Partner of the Year

Wed, 11th Feb 2026
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
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Cybage names Badhrinath Krishnamoorthy Global President

Tue, 10th Feb 2026
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
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Nebula & Meter partner to scale global network services

Thu, 5th Feb 2026
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
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Cybersecurity as a Service market to hit USD $83.96bn

Thu, 5th Feb 2026
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
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C-suite leaders deploy AI, but struggle to scale it

Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
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Aspire Systems buys Assurity in AI testing expansion

Wed, 4th Feb 2026
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devops
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digital transformation
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apm
Aspire Systems acquires New Zealand-founded Assurity, creating a 900-strong quality engineering group to boost AI-driven software testing.
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Kinetic IT reshapes leadership with key public hires

Mon, 2nd Feb 2026
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cx
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martech
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partner programmes
Kinetic IT names Jeremy O'Donohue managing director for state government and critical infrastructure amid wider public sector reshuffle.
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Mphasis gains AWS AI Competency for generative AI work

Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.