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Onboarding stories

Glean: AI creating hidden workload for Australian employees
Digital Transformation

Glean: AI creating hidden workload for Australian employees

Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.

By David Shilovsky • 5 min read • Last week

Global Stories

Onboarding stories

Guideless raises EUR €1 million in pre-seed funding
Software-as-a-Service

Guideless raises EUR €1 million in pre-seed funding

The Vilnius startup is targeting UK, European and US growth after attracting backing from Vinted executives and Superhero Capital.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Exclaimer launches MSP Connect for managed service providers
Software-as-a-Service

Exclaimer launches MSP Connect for managed service providers

Billing and administration will be simpler for MSPs managing email signatures across Microsoft 365 and Google Workspace, with rollout under an hour.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Study finds companies lose 26% of time to wasted effort
Customer Relationship Management

Study finds companies lose 26% of time to wasted effort

Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Smaller firms use AI training to recruit & keep staff
Digital Transformation

Smaller firms use AI training to recruit & keep staff

Smaller employers are using AI training to win recruits and keep staff, with 53% citing satisfaction and retention as the key payoff.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Daon wins Frost & Sullivan recognition for biometric model
Biometrics

Daon wins Frost & Sullivan recognition for biometric model

The award highlights rising pressure on identity vendors to stop fraud that now slips between login checks, account recovery and contact-centre calls.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Teletrac Navman study links onboarding to driver trust
Data Protection

Teletrac Navman study links onboarding to driver trust

Better onboarding could make fleet safety tech far more effective, as prepared drivers were three times likelier to rate coaching highly.

By Joseph Gabriel Lagonsin • 4 min read • Last week
World Cup fraud shifts to verified accounts & withdrawals
Gaming

World Cup fraud shifts to verified accounts & withdrawals

Operators faced a 38% rise in suspicious withdrawals as World Cup fraud shifted from sign-ups to verified accounts, SEON said.

By Sean Mitchell • 4 min read • Last week
Translation over technology: The channel's most undervalued skill
Software-as-a-Service

Translation over technology: The channel's most undervalued skill

Channel partners risk losing customers if they cannot turn acronyms like UCaaS and SASE into clear business outcomes.

By Will Morey • 4 min read • This month

Stories from Other Regions

Onboarding stories

Green Check expands compliance platform beyond cannabis
Fintech

Green Check expands compliance platform beyond cannabis

Banks and credit unions can now manage compliance for money services, gaming and other high-risk sectors in one system.

By Karen Joy Bacudo • 3 min read • Last week
Know your business (KYB) for UK firms
Fintech

Know your business (KYB) for UK firms

Relying on Companies House alone can leave UK firms exposed to hidden ownership, weak screening and regulatory scrutiny.

By Barley Laing • 5 min read • Last week
Napier AI & Delta Capita join forces on compliance
Digital Transformation

Napier AI & Delta Capita join forces on compliance

The tie-up could cut onboarding delays and duplicate checks for banks by linking customer due diligence with AML monitoring in one workflow.

By Karen Joy Bacudo • 4 min read • This month
SEI adds Zocks AI assistant to adviser services ecosystem
Customer Relationship Management

SEI adds Zocks AI assistant to adviser services ecosystem

Advisers could see less admin and quicker follow-up as SEI widens its AI toolkit with software that turns client meetings into records and tasks.

By Joseph Gabriel Lagonsin • 3 min read • This month
Samsung updates Smart Switch to ease iPhone transfers
Disaster Recovery

Samsung updates Smart Switch to ease iPhone transfers

Galaxy users can now import iPhone data wirelessly in under an hour, easing one of the biggest barriers to switching ecosystems.

By Sean Mitchell • 4 min read • This month
Aderant & First AML link compliance into law firms' workflow
Software-as-a-Service

Aderant & First AML link compliance into law firms' workflow

Law firms using both systems can now cut handoffs and duplicate data entry as AML checks move inside their core practice management workflow.

By Karen Joy Bacudo • 4 min read • This month
Sapia.ai launches Tia to tap hiring data for teams
Human Capital Management

Sapia.ai launches Tia to tap hiring data for teams

Hiring teams can now reuse old interview data to compare candidates and spot internal talent as recruitment slows in the UK.

By Joseph Gabriel Lagonsin • 4 min read • This month
Ecommpay backs ICAEW campaign for small businesses
Fintech

Ecommpay backs ICAEW campaign for small businesses

The deal gives accountants advising smaller firms fresh guidance on online payments, banking and cash flow as merchants seek quicker, simpler set-ups.

By Sofiah Nichole Salivio • 3 min read • This month