ChannelLife Australia - Industry insider news for technology resellers
Australia

Natural language processing (NLP) Stories - Page 6

Australian Stories

Natural language processing (NLP) stories

Australia's costly inbox problem - are emails killing the nation's productivity?
Digital Transformation

Australia's costly inbox problem - are emails killing the nation's productivity?

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

By Peter Graves • 3 min read • Mon, 23rd Feb 2026
Wesfarmers partners Google Cloud to expand AI in retail
Digital Transformation

Wesfarmers partners Google Cloud to expand AI in retail

Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026

Global Stories

Natural language processing (NLP) stories

Language model benchmarks widely 'contaminated', study finds
Risk & Compliance

Language model benchmarks widely 'contaminated', study finds

A new NE2NE study finds over half of common AI benchmarks are “contaminated”, casting doubt on headline model rankings and marketing claims.

By Catherine Knowles • 4 min read • Sat, 28th Feb 2026
ABBYY expands document AI patent portfolio as GenAI grows
Digital Transformation

ABBYY expands document AI patent portfolio as GenAI grows

ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Unified Communications

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 27th Feb 2026
Saviynt adds Amazon Q AI tools to boost identity risk
Hybrid Cloud

Saviynt adds Amazon Q AI tools to boost identity risk

Saviynt taps Amazon Q to add conversational AI and deeper cross-app risk context, helping identity teams automate investigations and fixes.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Software-as-a-Service

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
Study probes how public sector AI handles UK accents
Risk & Compliance

Study probes how public sector AI handles UK accents

A UK study will test how well public sector chatbots understand regional accents amid fears some voices are left behind by AI systems.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Spotify tests text prompts to build tailored playlists
Digital Entertainment

Spotify tests text prompts to build tailored playlists

Spotify is testing Prompted Playlist, letting Premium users in Australia and Europe build tailored mixes from everyday text prompts.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Feb 2026
Elastic unveils multilingual embeddings for search
Large Language Models

Elastic unveils multilingual embeddings for search

Elastic launches compact multilingual embedding models for Elasticsearch, promising faster, cheaper semantic search and stronger RAG performance.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
Treasure Data unveils AI-powered command line tool
DevOps

Treasure Data unveils AI-powered command line tool

Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.

By Mark Tarre • 3 min read • Tue, 24th Feb 2026
Emergent debuts mobile app after USD $100m run rate
Software-as-a-Service

Emergent debuts mobile app after USD $100m run rate

Emergent launches mobile app for its AI software builder after hitting USD $100m annual run rate and doubling revenue in just one month.

By Karen Joy Bacudo • 3 min read • Fri, 20th Feb 2026
Sage adds AI to Intacct for faster, clearer finance work
Data Analytics

Sage adds AI to Intacct for faster, clearer finance work

Sage has embedded new AI tools in Sage Intacct to speed period-end close, sharpen cash visibility and cut manual finance workloads.

By Karen Joy Bacudo • 4 min read • Wed, 18th Feb 2026
Sabre, PayPal & Mindtrip unveil AI travel assistant
Digital Transformation

Sabre, PayPal & Mindtrip unveil AI travel assistant

Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.

By Karen Joy Bacudo • 4 min read • Tue, 17th Feb 2026

Stories from Other Regions

Natural language processing (NLP) stories

Keyloop launches Kara AI to transform dealer support
Unified Communications

Keyloop launches Kara AI to transform dealer support

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

By Kaleah Salmon • 3 min read • Thu, 19th Feb 2026
Oracle rolls out clinical AI note tool across NHS UK
Biometrics

Oracle rolls out clinical AI note tool across NHS UK

Oracle expands its AI-powered clinical note tool across the NHS, using ambient voice tech to cut admin and speed up patient documentation.

By Sofiah Nichole Salivio • 5 min read • Fri, 13th Feb 2026
Contented raises AUD $4.1m to fuel UK and US push
Customer Relationship Management

Contented raises AUD $4.1m to fuel UK and US push

New Zealand AI startup Contented raises AUD $4.1m seed round to speed UK and US expansion and triple headcount in coming months.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026