Industry insider news for Australia's technology resellers
Natural language processing
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The AI difference: How chatbots gain and retain customers
Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.
How AI is changing marketing exponentially - Gartner
How marketers can sort through the hype and manage the AI customer experience.
NLP ready to roll into home and work
UC consultant Ian Darby recently ended up in San Jose where natural language processing (NLP) was a hot topic. Here is his take on the Next Big Thing.
Microsoft reaches historic AI milestone in Chinese-English language translation
“The pursuit of removing language barriers to help people communicate better is fantastic."
Callaghan Innovation awards R&D grant to AI startup
Ambit is conceivably one of the youngest companies to receive the grant at ten months old.
Gartner’s ten predictions for smartphone AI developments
Analysts predict 80% of smartphones shipped will have on-device AI capabilities by 2022.
AWS brings Alexa to the enterprise with Alexa for Business
The new AWS service makes it easy for companies to voice-enable their offices with Alexa, giving workers an intelligent assistant.
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Alfred is currently live in-market following a three-month development period and customer pilot process.
The six golden keys to successful identity assurance
When someone tries to access your internal systems, how can you be sure a user is who they claim to be?