Jeff Lawson stories
Jeff Lawson, a prolific author, delves into the ever-evolving realm of artificial intelligence and its integration in enhancing customer relationships. His recent columns highlight Twilio's innovative strides in launching CustomerAI, a tool designed to revolutionise how businesses interact with their clientele. Lawson's writings discuss the capabilities of CustomerAI in personalising customer experiences and its synergy with Google Cloud, reflecting a deep interest in the intersections of technology, business strategy, and user engagement.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
Twilio unveils CustomerAI; expands Google Cloud partnership
Thu, 8th Jun 2023
Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.