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IT services stories

Publicis Sapient launches AI platform for IT operations
Digital Transformation

Publicis Sapient launches AI platform for IT operations

Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
iCatalyst acquires Beyond CRM in Brisbane expansion
Software-as-a-Service

iCatalyst acquires Beyond CRM in Brisbane expansion

The deal broadens iCatalyst's national Microsoft applications reach and preserves service for Beyond CRM's Brisbane clients.

By Mark Tarre • 3 min read • Yesterday

Global Stories

IT services stories

Umbrellar wins Pax8 Asia-Pacific infrastructure award
Software-as-a-Service

Umbrellar wins Pax8 Asia-Pacific infrastructure award

The repeat regional honour may help Umbrellar strengthen ties with global vendors as cloud and AI demand intensifies across Asia-Pacific.

By Sean Mitchell • 3 min read • Yesterday
DXC deepens Anthropic tie-up for mission-critical AI
Digital Transformation

DXC deepens Anthropic tie-up for mission-critical AI

The deal will put Claude into banking, aviation and government systems, as DXC scales AI agents across regulated customer environments.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • Yesterday
Lexful raises USD $7 million seed round for MSP AI docs
Software-as-a-Service

Lexful raises USD $7 million seed round for MSP AI docs

The seed cash will speed product development as managed service providers seek better ways to capture and use scattered IT knowledge.

By Mark Tarre • 4 min read • Yesterday
Ascendion named ISG leader in digital engineering report
Digital Transformation

Ascendion named ISG leader in digital engineering report

The ranking reflects rising demand for AI services that can modernise legacy systems without disrupting operations in regulated industries.

By Sean Mitchell • 4 min read • 2 days ago
TCS teams up with Anthropic on Claude for enterprises
Digital Transformation

TCS teams up with Anthropic on Claude for enterprises

The tie-up aims to help regulated firms move generative AI from pilots into production, while training 50,000 TCS staff on Claude.

By Mark Tarre • 4 min read • 2 days ago
Rubrik launches Project Hourglass with six partners
Data Protection

Rubrik launches Project Hourglass with six partners

The alliance aims to help enterprises curb security and recovery risks as AI agents write and deploy code more widely.

By Mark Tarre • 5 min read • 2 days ago
Evergreen buys OSIT in its largest ANZ deal to date
Cybersecurity

Evergreen buys OSIT in its largest ANZ deal to date

The deal gives Evergreen a bigger foothold in Australia and New Zealand as demand for outsourced IT support and cybersecurity keeps rising.

By Mark Tarre • 4 min read • 3 days ago
Spectrum wins ISO 27001 in seven months with Spotica
Data Protection

Spectrum wins ISO 27001 in seven months with Spotica

The certification could help Spectrum win government and enterprise contracts, after it cut the usual ISO 27001 timetable and costs sharply.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Pax8 launches managed intelligence push for partners
Digital Transformation

Pax8 launches managed intelligence push for partners

Partners can now package AI advice and delivery into recurring services as Pax8 opens access to its new programme, services and Agent Store.

By Sean Mitchell • 4 min read • 3 days ago

Stories from Other Regions

IT services stories

RoboShadow joins Pax8 Marketplace for MSP security
Cloud Security

RoboShadow joins Pax8 Marketplace for MSP security

MSPs could cut vulnerability triage and compliance reporting time by up to 80% after RoboShadow's platform was added to Pax8 Marketplace.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Infosys to overhaul IHH's ERP across Asian markets
Data Analytics

Infosys to overhaul IHH's ERP across Asian markets

The multi-year project is meant to cut costs and give IHH Healthcare real-time data as it replaces fragmented systems across three Asian markets.

By Sean Mitchell • 4 min read • Yesterday
Salesforce to train one million Indians in AI by 2030
Digital Transformation

Salesforce to train one million Indians in AI by 2030

The push reflects rising demand for AI jobs in India as Salesforce aims to widen access to training, internships and employer links.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
ManageEngine rolls out Zia Agents for IT automation
Data Protection

ManageEngine rolls out Zia Agents for IT automation

The rollout gives enterprise IT teams autonomous task execution across service, security and endpoint management, with built-in privacy controls.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Canon Canada adds ESET cybersecurity to managed IT
Malware

Canon Canada adds ESET cybersecurity to managed IT

Canadian businesses gain a single supplier for IT and endpoint security as Canon broadens its managed services with ESET products.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago