IT Department stories

Slow internal quote approvals are derailing nearly half of deals, Conga research finds, as fragmented systems stall revenue and forecasting.

Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.

Alteryx hits USD $1 billion ARR as AI pushes automated workflows past 380 million and firms race to govern data for safer deployment.

Datadog's new MCP Server pipes live telemetry into AI agents and dev tools, promising real-time debugging under existing governance controls.

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

AvePoint debuts AgentPulse Command Centre to give enterprises unified oversight, security and cost control for AI agents in Microsoft and Google clouds.

VDURA and Western Digital certify Ultrastar hybrid arrays with VDURA Data Platform, targeting cheaper petabyte-scale AI and HPC storage.

AvePoint brings AgentPulse Command Centre to general release, adding Google Cloud support to govern AI agents and rein in multicloud costs.

AI-native agents could quietly upend endpoint and SASE, eroding incumbents' telemetry moats as control shifts to the AI interaction layer.

Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.

Svitla and Cloudera team up to strengthen governed AI and hybrid data infrastructure for healthcare providers across Australia and New Zealand.

Safe Software will bring its Peak of Data and AI conference back to London in March 2027, hosting a three-day event at the QEII Centre.

Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.

Beyond Key has opened a Sydney office to anchor its APAC expansion, targeting digital transformation and cloud projects across the region.

Persistent has opened a Melbourne innovation hub to drive AI-led cloud modernisation and regional delivery for enterprise clients across ANZ.

Lancom Technology has appointed Aimee Lin as its first Chief Technology Officer to steer cloud, AI and security strategy across three markets.

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

Wordly brings live AI captions and audio translation to Microsoft Teams meetings via a simple browser link to cut cross-language friction.

Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.

OpenAI launches GPT-5.4 with “Thinking” mode and native computer control, targeting advanced coding, office workflows and safer automation.