IPI stories
Contact centre specialist IPI joins NICE's DEVone Ecosystem programme, making its unique compliance technology, Pauseable, available via NICE's AI-driven CXone platform.
IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.
IPI is collaborating with Royal Holloway, University of London, to bolster its Contact Centre during the crucial Clearing and Confirmation period.
Sat Sanghera, CEO of IPI, has been named one of The LDC Top 50 Most Ambitious Business Leaders for 2024 and received The People Award.
IPI has been named in the 2024 InsurTech100 list, recognising its innovative contributions to the insurance industry's technological landscape.
IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.
IPI has received a prestigious three-star rating from Best Companies, reflecting its outstanding employee engagement and commitment to a positive workplace culture.
IPI climbs to 31st in the 2024 E2E Tech 100 list, signalling a successful year marked by robust growth, innovation, and strategic partnerships.
MSI Reproductive Choices partners with IPI for an extensive digital transformation, driving up client interaction by 23%, modernising staff management, and promoting remote working.
Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.
To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.
Infomart sells three major US data centres to IPI Data Center Partners, expanding the latter's footprint in San Jose, Hillsboro, and Ashburn.
