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Incident management Stories - Page 12

Global Stories

Incident management stories

ManageEngine ServiceDesk Plus earns ITIL certification
Artificial Intelligence

ManageEngine ServiceDesk Plus earns ITIL certification

ManageEngine ServiceDesk Plus has secured ITIL certification for 14 IT service management practices, achieving Silver-tier status in PeopleCert's ATV programme.

By Melania Watson • 3 min read • Wed, 26th Feb 2025
PagerDuty introduces Agentic AI to enhance operations
Data Analytics

PagerDuty introduces Agentic AI to enhance operations

PagerDuty has launched its Agentic AI features in Asia, aiming to boost enterprise digital operations efficiency and reduce costs while enhancing customer satisfaction.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Nozomi Networks named leader in CPS protection by Gartner
IoT Security

Nozomi Networks named leader in CPS protection by Gartner

Nozomi Networks has been named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms, underscoring its prominence in cyber-physical systems security.

By Shannon Williams • 3 min read • Thu, 20th Feb 2025
Nozomi Networks named Leader in Gartner's 2025 Quadrant
IoT Security

Nozomi Networks named Leader in Gartner's 2025 Quadrant

Nozomi Networks has been named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms, marking a significant achievement in cyber-physical security.

By Sean Mitchell • 3 min read • Wed, 19th Feb 2025
US, UK, Aus impose sanctions on Russian host Zservers
Unified Communications

US, UK, Aus impose sanctions on Russian host Zservers

The US, UK, and Australia have imposed sanctions on Russian hosting provider Zservers, intensifying efforts to combat ransomware facilitated by the LockBit group.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025
CrowdStrike unveils new services to combat insider threats
Endpoint Protection

CrowdStrike unveils new services to combat insider threats

CrowdStrike unveils its Insider Risk Services, a new strategy to tackle insider threats, amid rising costs of USD $16.2 million for organisations.

By Shannon Williams • 2 min read • Tue, 21st Jan 2025
Swimlane unveils Hero, an AI companion for security ops
Security Operations Centres

Swimlane unveils Hero, an AI companion for security ops

Swimlane has unveiled Hero, an agentic AI security companion that enhances operational efficiency, promising a 20% productivity boost for security teams.

By Catherine Knowles • 3 min read • Wed, 15th Jan 2025
Motorola to acquire Theatro, enhancing AI for workers
Software-as-a-Service

Motorola to acquire Theatro, enhancing AI for workers

Motorola Solutions is set to acquire Theatro, a Texas-based firm specialising in AI-driven software for frontline workers, enhancing safety and productivity.

By Melania Watson • 2 min read • Mon, 13th Jan 2025
Akamai reveals $9.6m benefit and 152% ROI from Guardicore use
Firewalls

Akamai reveals $9.6m benefit and 152% ROI from Guardicore use

A recent Forrester study reveals Akamai's Guardicore Segmentation solution offers organisations a USD $9.6 million benefit over three years and 152% ROI.

By Catherine Knowles • 3 min read • Thu, 19th Dec 2024
Businesses struggle with IT security, Kaspersky reports
Data Protection

Businesses struggle with IT security, Kaspersky reports

A recent Kaspersky report reveals 38% of businesses struggle with IT security, facing downtime and productivity losses amid evolving cyber threats.

By Catherine Knowles • 2 min read • Wed, 11th Dec 2024
AWS unveils new service for managing security incidents
Ransomware

AWS unveils new service for managing security incidents

AWS has launched its Security Incident Response service to help organisations swiftly manage security events like data breaches and ransomware attacks.

By Shannon Williams • 3 min read • Thu, 5th Dec 2024
DXC & ServiceNow unveil GenAI Centre of Excellence
Generative AI

DXC & ServiceNow unveil GenAI Centre of Excellence

DXC Technology and ServiceNow have unveiled a new Centre of Excellence to boost global adoption of generative AI solutions for businesses.

By Imee Dequito • 3 min read • Fri, 22nd Nov 2024
Dynatrace joins Microsoft security group to enhance cloud safety
Unified Communications

Dynatrace joins Microsoft security group to enhance cloud safety

Dynatrace joins the Microsoft Intelligent Security Association to enhance cloud security and combat rising cyber threats for its customers.

By Imee Dequito • 3 min read • Thu, 21st Nov 2024
Cyber recovery times in Aus & NZ rise, firms boost spend
Risk & Compliance

Cyber recovery times in Aus & NZ rise, firms boost spend

A Fastly report reveals Australian and New Zealand firms now take an average of seven months to recover from cyber incidents, prompting increased security spending.

By Melania Watson • 3 min read • Wed, 20th Nov 2024
Integrity360 launches new Managed dSOC with Darktrace AI
Ransomware

Integrity360 launches new Managed dSOC with Darktrace AI

Integrity360 has launched its Managed dSOC Services, enhancing cyber security with Darktrace's AI tech for real-time monitoring and rapid incident response.

By Sean Mitchell • 3 min read • Fri, 8th Nov 2024

Stories from Other Regions

Incident management stories

Digital resilience rules for ICT providers from 2025
Cybersecurity

Digital resilience rules for ICT providers from 2025

The Digital Operational Resilience Act will come into force on 17 January 2025, impacting ICT providers linked to the financial services sector.

By Kaleah Salmon • 2 min read • Thu, 26th Dec 2024
NCSC completes improvements post-IPAC cyber activity review
Advanced Persistent Threat Protection

NCSC completes improvements post-IPAC cyber activity review

The National Cyber Security Centre has swiftly implemented all recommendations from a review addressing cyber threats targeting the Inter-Parliamentary Alliance on China.

By Kaleah Salmon • 2 min read • Thu, 26th Dec 2024
Exemplar & Radar Healthcare partnership enhances care
Unified Communications

Exemplar & Radar Healthcare partnership enhances care

Radar Healthcare and Exemplar Health Care are enhancing care quality through technological integration, leading to improved patient outcomes and safety.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024