ChannelLife Australia - Industry insider news for technology resellers
Australia

Email Stories - Page 2

Australian Stories

Email stories

Great Southern Bank enhances service with CXone Mpower
Unified Communications

Great Southern Bank enhances service with CXone Mpower

Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.

By Sean Mitchell • 2 min read • Wed, 4th Dec 2024
Twilio report: Trust crucial for Australian consumer loyalty
Customer Experience

Twilio report: Trust crucial for Australian consumer loyalty

Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.

By Imee Dequito • 3 min read • Thu, 24th Oct 2024

Global Stories

Email stories

StackAdapt debuts unified platform for email & programmatic ads
Customer Experience

StackAdapt debuts unified platform for email & programmatic ads

StackAdapt launches new email and Data Hub tools, integrating owned and paid media via one platform to boost marketers' efficiency and insight.

By Catherine Knowles • 4 min read • Thu, 8th May 2025
IRONSCALES launches Deepfake Protection to fight phishing surge
Phishing

IRONSCALES launches Deepfake Protection to fight phishing surge

IRONSCALES has launched Deepfake Protection, using AI to detect and neutralise deepfake email threats, as phishing attacks surge globally by up to 1,740%.

By Catherine Knowles • 3 min read • Thu, 24th Apr 2025
Email attacks surge in APAC, phishing up by 30% in 2024
Malware

Email attacks surge in APAC, phishing up by 30% in 2024

New research from Abnormal Security highlights a 26.9% rise in advanced email attacks in the Asia-Pacific, with phishing emerging as the leading threat.

By Catherine Knowles • 3 min read • Wed, 22nd Jan 2025
Ironscales unveils Autopilot to boost AI email security
Phishing

Ironscales unveils Autopilot to boost AI email security

IRONSCALES has launched its Winter 2024 Release, introducing AI-driven features to bolster email security against advanced phishing threats.

By Catherine Knowles • 3 min read • Fri, 20th Dec 2024
Twilio recognised as leader in IDC MarketScape for CDP 2024
Customer Experience

Twilio recognised as leader in IDC MarketScape for CDP 2024

Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.

By Catherine Knowles • 3 min read • Fri, 13th Dec 2024
Twilio honours 16 startups in 2024 AI Searchlight Awards
Data Analytics

Twilio honours 16 startups in 2024 AI Searchlight Awards

Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.

By Melania Watson • 3 min read • Thu, 21st Nov 2024
Business email compromise scams dominate Q3 2024 threats
Malware

Business email compromise scams dominate Q3 2024 threats

VIPRE Security Group's latest report reveals that business email compromise now makes up 58% of phishing attacks, highlighting rising cybersecurity threats.

By Catherine Knowles • 2 min read • Thu, 31st Oct 2024
Content platforms exploited for phishing attacks, warns Barracuda
EduTech

Content platforms exploited for phishing attacks, warns Barracuda

Barracuda reveals cybercriminals exploiting content platforms for phishing, targeting educational institutions and businesses worldwide with deceitful emails.

By Catherine Knowles • 2 min read • Tue, 17th Sep 2024
UK consumers to prioritise holiday spending in 2024, says Coveo
Generative AI

UK consumers to prioritise holiday spending in 2024, says Coveo

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024
Size determines type & frequency of email threats to businesses
EduTech

Size determines type & frequency of email threats to businesses

New research from Barracuda shows larger firms face more lateral phishing threats, while smaller companies are hit harder by external phishing and extortion.

By Catherine Knowles • 2 min read • Fri, 9th Aug 2024
Sinch named leader in Gartner Magic Quadrant for CPaaS
Cloud Services

Sinch named leader in Gartner Magic Quadrant for CPaaS

Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.

By Kaleah Salmon • 2 min read • Fri, 19th Jul 2024
SentinelOne receives top accolades for Singularity Cloud Security
Storage

SentinelOne receives top accolades for Singularity Cloud Security

SentinelOne's Singularity Cloud Security has been awarded top honours by G2, achieving a remarkable 4.9 rating and over 240 accolades in its Summer Grid Reports.

By Catherine Knowles • 2 min read • Wed, 10th Jul 2024
StarHub partners with ServiceNow on new enterprise service platform
Digital Transformation

StarHub partners with ServiceNow on new enterprise service platform

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

By Catherine Knowles • 3 min read • Tue, 9th Jul 2024

Stories from Other Regions

Email stories

Half of New Zealanders overwhelmed by notification overload
Email

Half of New Zealanders overwhelmed by notification overload

Half of New Zealanders feel overwhelmed by digital notifications, with social media and emails disrupting wellbeing and productivity, finds 2degrees research.

By Sean Mitchell • 3 min read • Tue, 22nd Apr 2025
Sophos appoints Teresa Anania as new Chief Customer Officer
Firewalls

Sophos appoints Teresa Anania as new Chief Customer Officer

Sophos names Teresa Anania as new Chief Customer Officer to advance customer and partner success initiatives, enhancing cybersecurity solutions and services.

By Imee Dequito • 3 min read • Tue, 23rd Jul 2024