Direct to consumer (D2C) Stories

Australian Stories

Direct to consumer (D2C) stories

Wild Foods launches marketplace for Indigenous wild produce

Urban diners and wholesalers can now buy wild beef and Torres Strait lobster direct from remote Indigenous producers through Wild Foods' new platform.

By Sean Mitchell • 5 min read • 6 days ago

Digital Transformation

Are Media names Levine as Director of Technology and Product

The publisher is stepping up its digital push as Bruce Levine takes charge of technology and product to speed new audience services.

By Mark Tarre • 3 min read • Mon, 27th Jul 2026

Wearables

Hisense launches open-ear HiClips earbuds in Australia

The move widens Hisense's Australian consumer electronics push beyond TVs and appliances, as open-ear audio gains traction with commuters and runners.

By Mark Tarre • 3 min read • Mon, 27th Jul 2026

Health Technologies

StreamShop launches 1064nm home laser for Australians

It gives Australians home access to a wavelength previously limited to clinic visits, as demand grows for deeper-penetrating recovery devices.

By Sofiah Nichole Salivio • 4 min read • Thu, 23rd Jul 2026

Digital Transformation

How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market

A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.

By Annexa • 4 min read • Wed, 22nd Jul 2026

Wearables

Amazfit launches Australian online store with new wearables

Australian shoppers can now buy Amazfit wearables directly, as the brand targets a crowded market with lower-priced health and training tools.

By Sean Mitchell • 5 min read • Tue, 21st Jul 2026

Global Stories

Direct to consumer (D2C) stories

Gaming

Appcharge study finds local acquiring lifts gaming payments

Local banks approved in-country gaming payments 8.4 percentage points more often than cross-border routes, Appcharge said.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Customer Experience

For sensitive health categories, eCommerce can remove more than just the checkout queue

Discreet packaging, clearer product information and easier repeat ordering are helping buyers of continence products avoid embarrassment and confusion.

By Liz Anieto • 4 min read • Last month

Customer Relationship Management

Why AI fails without a strong data foundation and how to get it right

Only 7% of organisations say their data is ready for AI, risking weaker personalisation and costlier technology investments.

By Emma Sahota • 5 min read • Last month

Software-as-a-Service

Infios named a leader in IDC MarketScape assessments

Rising fulfilment complexity is pushing manufacturers and retailers towards AI tools that can route stock, orders and delivery promises more effectively.

By Mark Tarre • 3 min read • Last month

Digital Transformation

Australian agencies win Shopify Build Award for Lioness

The win highlights how a wholesale-first fashion brand has turned online sales into a global growth engine, shipping to 95 countries.

By Mark Tarre • 5 min read • Last month

Digital Transformation

Boody adopts NetSuite to streamline global operations

The retailer says the new platform cut manual checks and held up through Black Friday, easing strain as sales surged across five markets.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 28th Jul 2026

Stories from Other Regions

Direct to consumer (D2C) stories

Digital Transformation

Paddock to Pantry sales surge as online model grows

The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.

By Sean Mitchell • 6 min read • 5 days ago

Software-as-a-Service

dLocal launches dMoRe to ease emerging market sales

The new service could cut launch times for overseas merchants from a year to eight weeks by handling taxes, compliance and local payments.

By Sofiah Nichole Salivio • 4 min read • Last week

Digital Transformation

D2C Insider summit spotlights AI's role in consumer brands

AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Centeca launches ChatGPT plugin for UK car listings

The tool could steer shoppers straight to independent dealers, as AI searches reshape how UK buyers find and finance cars online.

By Sofiah Nichole Salivio • 3 min read • Last month

Software-as-a-Service

Direct-to-consumer gaming revenue gap widens, study says

Early adopters are widening the revenue gap as direct-to-consumer sales grow to about 15% of mobile gaming in-app purchases.

By Karen Joy Bacudo • 4 min read • Last month

Supply Chain

JD.com's Joybuy expands in UK amid subsidy scrutiny

Regulatory concerns are mounting as Joybuy's rapid UK rollout puts pressure on rivals with same-day delivery and a cheaper subscription than Amazon Prime.

By Sofiah Nichole Salivio • 5 min read • Last month