Digital Experience (DX) stories - Page 8

Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.

Cybersecurity provider, Radware, expands its security services portfolio with the launch of Load Balancer as a Service and an enhanced Cloud Network Analytics Service.

Over half of Australians may switch brands due to subpar digital experiences, an insight highlighted in the 2024 Publicis Sapient Digital Commerce Survey.

New research from CMS provider, Hygraph, reveals that the inefficiency of current Content Management Systems hinders 84% of firms from fully exploiting content and data, according to the 'Future of Content' report.

News Corp Australia pens a notable multi-year deal with technology platform Outbrain to enhance content discovery and revenue optimisation on its digital properties.

A surge in searches for voice assistant tricks by 304% sparks TikTok tech savants from FatJoe to reveal top hacks - enhancing user experiences.

In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.

Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.

Vocus will become the first operator to deploy Ciena's cutting-edge WaveLogic 6 Extreme (WL6e) technology, enhancing network capacity and energy efficiency amid increasing bandwidth requirements.

Radware, a renowned cybersecurity and application delivery provider, has secured a multimillion-pound deal to expand its partnership with a leading global telecom company.

Persistent Systems signs multi-year strategic collaboration with Amazon Web Services to expedite innovation in generative AI solutions.

Zscaler unveils Business Insights for SaaS usage and office utilisation, targeting cost reduction, enhanced productivity, and increased security.

New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.

Boomi's technology revitalises membership experiences for Chartered Accountants Australia and New Zealand, enhancing personalisation.

Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.

Australia's higher education sector is fully embracing SaaS solutions by TechnologyOne, with a view to boost productivity.

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

Antavo, the loyalty platform, has been recognised in the Gartner Market Guide for Loyalty programme Vendors for 2023.

Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.

Acronis expands ecosystem with new integration technology, allowing third-party vendors to integrate their products and services.