Digital Engagement stories - Page 5
Synchrony Global and WalkMe expand APAC partnership
Thu, 31st Mar 2016
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hcm
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partner programmes
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cloud services
Synchrony Global and WalkMe have partnered up with the aim of improving employee engagement by simplifying enterprise applications.
Genesys omnichannel solution delivers big ROI, study shows
Mon, 22nd Feb 2016
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crm
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uc
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martech
Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.
Australian Government digital transformation facing barriers
Tue, 27th Oct 2015
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digital transformation
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healthtech
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digital engagement
Only 27% of Aussie government officials are confident in their organisation's digital readiness, despite viewing digital as a significant disruptor.
Cisco looks to make South East Queensland first smart region
Fri, 14th Aug 2015
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smart cities
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cisco
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digital engagement
Cisco has released its first Smart Region Report, highlighting digital opportunities for South East Queensland.
Digitally influenced retail sales to reach $2.2 trillion by 2015
Tue, 19th May 2015
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cx
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martech
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deloitte
Digital interactions are set to influence 64% of every dollar spent in retail stores by end of 2015, according to Deloitte Digital.
Are you fooled by multi-channel?
Mon, 10th Nov 2014
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martech
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omnichannel
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digital engagement
In a digital era, many firms fall into the multi-channel trap, failing to deliver consistent experiences across customer journeys.