Results:

Calls and data usage on the Vodafone network remain high, according to Vodafone NZ who has released its latest network report in week 3 of lockdown. More

The subsidy is being delivered as part of a wider business support package during phase one of a Christchurch Economic Recovery Package.More

During the time of COVID-19 more healthcare facilities have been under threat from cyber attacks, according to Acronis.More

Telco cloud revenue from 5G core deployments will fall between 20%-30% short of the forecasted US$9 billion in 2020. The investment shortfall in modernising telco networks may be somewhere in the range of US$2 to US$3 billion in the short term.More

Techday spoke with Aura Information Security general manager Peter Bailey on what this new normal means for cybersecurity, and its potential lasting effect on organisations.More

The Rapid Response Virtual Agent tool streamlines customer interaction with its Contact Center AI, which provides a ‘first line of response’ through conversational self-service support via chat or over the phone.More

The key phases of crisis management are usually expressed as; Prevent, Prepare, Respond and Recover and AI is ready to contribute to all four phases even as the crisis unfolds.More

The UN Global Goals call for action to end poverty, protect Earth, and encourage peace and prosperity by 2030.More

PaymentsNZ says the change will be progressively rolled out ‘over the coming days’, but may take weeks in some cases due to the number of cards, payment terminals and businesses involved. More

Locally, telco providers are leveraging customer experience analytics to build a 360-degree view of their customer journey across all channels and lines of business.More

Techday spoke with Ping Identity country manager for A/NZ and Japan, Ashley Diffey, on how zero-trust is favourable over perimeter-based security, and what the changes in work mean for businesses in a post-COVID-19 world.More

Microsoft 365 corporate vice president Jared Spataro says the Teams platform already has strong security and privacy policies in place, and committed to upholding them throughout this era of uncertainty.More

Konica Minolta Australia chairman and managing director Dr. David Cooke has announced his resignation, however will stay with the company as it navigates border restrictions due to the current COVID-19 pandemic.More

In response to concerns of the pandemic, Kiwis will put off major purchases, including personal devices and computers.More

Service Creatio, Customer Center Edition provides a single point of contact with tools for omnichannel service including email requests, call processing and complex analytics.More

Attackers are commonly using false cash stimulus ‘promises’ as bait.More

ABI Research highlights that while manufacturing opportunities are down, the worlds of disinfecting, surveillance and delivery are opening.More

StarHub has put its 20-year birthday celebrations on hold to concentrate on providing connectivity for some of Singapore’s most needy families.More

In addition to severely limiting the items which can be traded on the site, Trade Me has also made all payments contactless, and limited item delivery to courier services (no pick-ups).More

The offering is designed to give organisations access to Genesys Cloud within 48 hours so they can provide mission critical support and enable remote teams at speed.More

This may be welcome news for consumer IoT vendors looking for growth in markets seeing unprecedented disruption, but Canalys also projects a strong downturn this year, and claims vendors must be proactive to ensure they weather the incoming storm.More

Cybercrime is escalating amid the pandemic - how can businesses protect remote workers?More

The report revealed that 74% CFOs and finance leaders intend to move at least 5% of their previously on-site workforce to permanently remote positions post-COVID 19.More

HP has unveiled a range of relief initiatives for its global channel partner community in a bid to help them navigate the operational and financial challenges associated with the COVID-19 outbreak. More