ConnectWise news stories

Top MSP trends and insights have been revealed in the 2022 ConnectWise MSP Threat Report - the MSP industry guide focused on cybersecurity.

Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the A/NZ channel space currently.

Revered software company ConnectWise has announced a collaborative platform for its partners.

ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.

Reflecting on the past year, it’s clear that remote work played a significant role in maintaining business operations across A/NZ.

Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.

With this approach, technology services providers can build a robust cybersecurity practice that protects their customers’ businesses from cybercriminals.

The roles will also provide locally-based support for partners, expanding the footprint of ConnectWise significantly across Australia and New Zealand.

"We're proud to team up with SentinelOne and offer both of these EDR products available directly to our partners. Arming our partners with these critical cybersecurity tools is of the utmost importance.”

The company says that with this new Backup and Disaster Recovery offering, NOC services can save up to 90% of partners’ time per month managing backups.

“Cybersecurity will represent about 50% of a TSPs revenue by 2022—but it can be challenging for TSPs to know where to start."

A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

With the acquisition of Service Leadership, ConnectWise intends to deliver a clear, data-driven path to higher performance, designed and tested by industry leading experts.

“Crowdsourcing in this way represents a solid additional layer of security, and we clearly value the community's expertise and participation in helping us keep our products secure."

SMBs are struggling with their cybersecurity solutions, with three quarters worried about being the target of a cyberattack in the next six months, and 91% considering using or switching to a new IT service provider if offered a better option.

Together, these moves aim to put more problem-solving resources, tools for efficiency, and fuel for growth in the hands of partners.

When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.

ConnectWise will also resell the Perch Community Defense Platform, purpose-built for MSPs.

Ingram Micro has provided an eBook that provides insights from key vendors to help partners flourish in this burgeoning industry.

The Kiwi-owned distie has expanded its offerings for MSPs with the ConnectWise suite of software.

The two companies say the offerings will allow MSPs to experience improved speed, scale and efficiency.

New research reveals MSPs struggling to keep pace with the changing market face significant hurdles in the race to market share and grow profitably.

Bellini also announced the availability of the company's cloud management solution, ConnectWise Unite

David Bellini was arrested and charged with drug trafficking in Florida on Sunday.