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Commerce stories

Loop expands returns management to Salesforce Commerce Cloud
Marketing Technologies

Loop expands returns management to Salesforce Commerce Cloud

Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.

By Kaleah Salmon • 3 min read • Wed, 15th May 2024

Global Stories

Commerce stories

Salesforce unveils Agentforce: autonomous AI for productivity
Hyperscale

Salesforce unveils Agentforce: autonomous AI for productivity

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024
Salesforce introduces integrated upgrade with Salesforce Foundations
Customer Experience

Salesforce introduces integrated upgrade with Salesforce Foundations

Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.

By Catherine Knowles • 3 min read • Fri, 6th Sep 2024
OpenAI tests new SearchGPT merging AI & real-time web data
AI Models

OpenAI tests new SearchGPT merging AI & real-time web data

OpenAI is trialling SearchGPT, a new AI that merges real-time web data with its models to offer users timely and sourced answers, enhancing search experiences.

By Melania Watson • 3 min read • Fri, 26th Jul 2024
Rithum launches AI Magic Mapper to streamline marketplace expansion
Artificial Intelligence

Rithum launches AI Magic Mapper to streamline marketplace expansion

Rithum unveils AI Magic Mapper, a tool designed to automate and accelerate the process of uploading product catalogues, streamlining marketplace expansion for brands.

By Kaleah Salmon • 2 min read • Tue, 18th Jun 2024
AI in Commerce: Why retailers need to beware
Customer Experience

AI in Commerce: Why retailers need to beware

Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.

By Graham Jackson • 4 min read • Tue, 11th Jun 2024
Google unveils major AI enhancements at Marketing Live 2024
Data Analytics

Google unveils major AI enhancements at Marketing Live 2024

At Google Marketing Live 2024, major AI advancements promised to revolutionise advertising, including optimised Performance Max campaigns, generative AI image tools, and enhanced media transparency.

By Sean Mitchell • 4 min read • Thu, 23rd May 2024
Metropolis launches new .metropolis Web3 domains with Unstoppable
Network Infrastructure

Metropolis launches new .metropolis Web3 domains with Unstoppable

Metropolis, a bustling SocialFi network with 400+ creators and brands, unveils user-owned digital identities via .metropolis Web3 domains in partnership with Unstoppable Domains.

By Catherine Knowles • 3 min read • Wed, 22nd May 2024
Xsolla report reveals video game industry trends & EU regulatory shifts
Gaming

Xsolla report reveals video game industry trends & EU regulatory shifts

Xsolla's latest report spotlights game development trends, EU regulations favouring developers, and a 25% job growth prediction in the industry by 2032.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
Optimizely hits USD $400m ARR milestone with revenue quadrupled
Artificial Intelligence

Optimizely hits USD $400m ARR milestone with revenue quadrupled

Optimizely reports a major milestone, quadrupling its revenue to USD $400 million ARR in Q1 2024, showcasing its crucial role in evolving digital marketing landscapes.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024
Australian firms see customer rates hit by increasing fraud
Fintech

Australian firms see customer rates hit by increasing fraud

LexisNexis Risk Solutions' study reveals 80% of Australian firms recognise fraud significantly impacting customer conversion rates.

By Shannon Williams • 3 min read • Thu, 2nd May 2024
Kentico announces winners of its Site of the Year Awards 2023
B2B

Kentico announces winners of its Site of the Year Awards 2023

Kentico reveals 2023 Site of the Year Awards winners, recognising the outstanding digital innovation displayed by clients with their user-led designs.

By Kaleah Salmon • 3 min read • Thu, 28th Mar 2024
APJ manufacturers face mounting API cyber threat, says Akamai
Gaming

APJ manufacturers face mounting API cyber threat, says Akamai

Akamai's latest SOTI report reveals almost 15% of 2023 web attacks in the APJ region targeted APIs, particularly hitting manufacturers.

By Tom Raynel • 3 min read • Tue, 26th Mar 2024

Stories from Other Regions

Commerce stories

Systal Technology Solutions chosen by Coca-Cola Europacific Partners
Network Infrastructure

Systal Technology Solutions chosen by Coca-Cola Europacific Partners

Coca-Cola Europacific Partners has chosen Systal Technology Solutions as its network services partner across Europe, covering 300 locations and 6,500 devices.

By Catherine Knowles • 3 min read • Tue, 9th Jul 2024
UK consumers expect online retail to match in-store CX
Customer Experience

UK consumers expect online retail to match in-store CX

Coveo's 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

By Shannon Williams • 3 min read • Wed, 12th Jun 2024
YES BANK & EBANX to boost Indian cross-border commerce
Platform-as-a-Service

YES BANK & EBANX to boost Indian cross-border commerce

YES BANK and global fintech firm EBANX partner to bolster India's cross-border commerce, aiming to streamline transactions and offer compliant payment solutions to the nation's 350 million online shoppers.

By Catherine Knowles • 3 min read • Fri, 10th May 2024
Dentsu Indonesia appoints Anwesh Bose as new Chief Growth Officer
Commerce

Dentsu Indonesia appoints Anwesh Bose as new Chief Growth Officer

Dentsu Indonesia welcomes Anwesh Bose onboard as its Chief Growth Officer, in a strategic move to bolster market growth and pursue new opportunities.

By Imee Dequito • 2 min read • Tue, 2nd Apr 2024