ChannelLife Australia - Industry insider news for technology resellers

Change Management stories - Page 6

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Gamma urges staged AI rollouts to cut CX transformation risk

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Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
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Oracle launches agentic AI apps across Fusion Cloud

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hybrid cloud
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digital transformation
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public cloud
Oracle unveils 22 agentic AI apps for Fusion Cloud, aiming to automate core business workflows and embed decision-making into enterprise systems.
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Construction claims are shaped before disputes begin

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devops
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digital transformation
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apm
Construction claims are often won or lost on everyday site records, yet most digital tools still prioritise delivery over evidential strength.
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New Relic named IDC MarketScape AIOps leader again

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data analytics
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digital transformation
New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.
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CFOs urged to treat AI as a portfolio, not one ROI

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digital transformation
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rpa
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risk & compliance
Gartner tells CFOs to stop chasing a single AI ROI formula and instead manage varied AI projects as a balanced, actively reviewed portfolio.
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JAGGAER roundtable focuses on procurement, inflation, AI

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data analytics
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digital transformation
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rpa
JAGGAER's Sydney roundtable explored how data, AI and phased change can help procurement tackle inflation, supplier risk and maverick spend.
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Thomson Reuters report spotlights gap in legal teams' value

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digital transformation
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rpa
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risk & compliance
In-house legal teams see themselves driving strategy, but a new report shows most C-suite leaders barely recognise their contribution.
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UK law firms lead AI use for time savings & profit

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digital transformation
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rpa
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genai
UK legal professionals emerge as global AI leaders, with 62% regular users and strong training seen as key to boosting profitability.
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monday.com launches AI agent marketplace for enterprises

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hyperscale
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martech
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monday.com unveils Agentalent.ai, a marketplace where enterprises can recruit vetted AI agents for defined roles across their operations.
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Monash Health adopts Oracle cloud for finance, supply

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saas
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digital transformation
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it automation
Monash Health chooses Oracle cloud to replace eight legacy systems, unifying finance and supply chain to boost efficiency and transparency.
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Australian law firms lag peers on legal AI adoption

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saas
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digital transformation
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rpa
Australian law firms trail global peers on legal AI use, risking missed productivity gains despite mounting pressure on profitability.
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Australian finance firms pay top rates for specialists

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data analytics
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digital transformation
Australian banks and insurers are shelling out up to AUD $2,200 a day for specialist contractors to drive critical digital transformation work.
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Oracle opens Sydney AI hub for Australia & Oceania

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data analytics
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digital transformation
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cx
Oracle opens a Sydney AI hub to train, test and fast‑track cloud and AI projects for customers across Australia and Oceania.
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CFOs face AI talent squeeze amid market volatility

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data analytics
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digital transformation
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fintech
CFOs rank AI skills and market shocks as top threats, as talent shortages, rising costs and geopolitical turmoil squeeze finance teams.
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True Protein taps NetSuite to streamline rapid growth

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robots
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manufacturing
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data analytics
True Protein adopts Oracle NetSuite to replace spreadsheets, cutting month-end close to three days and centralising operations for growth.
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Expected AI gains prompt hiring freezes before returns are proven

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data analytics
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digital transformation
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hcm
Firms are freezing hiring on the promise of AI gains, despite scant proof of returns and patchy training in how to use the technology.
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NIIT MTS wins Training Industry top content honour again

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devops
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e-learning
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apm
NIIT MTS secures a sixteenth straight spot on Training Industry's Top 20 custom content developers list for 2026, citing AI-led design.
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Corlytics wins FinTech Breakthrough policy management award

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digital transformation
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fintech
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risk & compliance
Dublin regtech Corlytics wins Policy Management Solution of the Year at FinTech Breakthrough for its AI-driven compliance platform.
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HeadBox urges tighter control of corporate events spend

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saas
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risk & compliance
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erp
HeadBox warns that fragmented control of meetings and events spend is exposing corporates to rising cost, compliance and governance risks.
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NetSPI unveils AI-led workflow redesign for pentesting

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devops
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cloud security
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application security
NetSPI unveils an AI-powered overhaul of its pentesting platform UX, promising two-click workflows and sharper risk-based remediation focus.