ChannelLife Australia - Industry insider news for technology resellers

Business Transformation stories - Page 3

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AskNicely launches Ask NiceAI for service businesses

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data analytics
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digital transformation
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cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
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BRX launches CM.OSX with McKinnon to guide AI marketing

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digital transformation
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BRX Group has launched CM.OSX to help marketing chiefs adopt AI and automation, appointing Alison McKinnon as founding Managing Partner.
Attura

Atturra joins monō ai to push enterprise AI redesign

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digital transformation
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partner programmes
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erp
Atturra has struck a founding partnership with monō ai to help large organisations redesign work, move beyond AI pilots and scale enterprise automation.
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Garney adopts Hyland for SAP SuccessFactors in HR shift

Last month
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document management
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digital transformation
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ecm
Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
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Year13 appoints Laura Scott as Australian Managing Director

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edutech
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digital transformation
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ai
Year13 hires former ADAPTOVATE boss Laura Scott to steer Australian growth as it expands into the US and strengthens its leadership team.
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Orgvue study finds AI divide between executives & managers

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digital transformation
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hcm
Senior managers lag executives on AI plans, with 63% of leaders expecting redundancies within six months, Orgvue research finds.
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Cloud maturity lags as AI demand outpaces investment

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private cloud
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hybrid cloud
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digital transformation
AI demand is forcing a rethink of cloud strategy as NTT DATA finds most firms still lag on investment, modernisation and security.
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Flywire appoints Christine Katziff to board & audit

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edutech
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digital transformation
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fintech
Flywire taps former Bank of America audit chief Christine Katziff for board role as it bolsters oversight of its global payments business.
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AWEX strengthens governance as traceability push grows

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crm
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agricultural technology
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digital transformation
Australian Wool Exchange tightens project controls as independent reviews back its sustainability and WoolClip traceability investments.
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Smartsheet launches AI server for work management data

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devops
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data analytics
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digital transformation
Smartsheet unveils an AI server that plugs tools like Claude into live project data, with thousands of early users driving real-time updates.
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Gamma urges staged AI rollouts to cut CX transformation risk

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crm
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uc
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devops
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
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OFX appoints Liz Lord to drive broader business offer

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digital transformation
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fintech
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cx
OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.
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CFOs urged to treat AI as a portfolio, not one ROI

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digital transformation
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rpa
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risk & compliance
Gartner tells CFOs to stop chasing a single AI ROI formula and instead manage varied AI projects as a balanced, actively reviewed portfolio.
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Oracle launches agentic AI tools for databases & apps

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crm
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data protection
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private cloud
Oracle has woven new agentic AI tools into its core database and Fusion apps, promising secure, real-time automation on live enterprise data.
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Oracle opens Sydney AI hub for Australia & Oceania

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data analytics
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digital transformation
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cx
Oracle opens a Sydney AI hub to train, test and fast‑track cloud and AI projects for customers across Australia and Oceania.
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True Protein taps NetSuite to streamline rapid growth

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robots
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manufacturing
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data analytics
True Protein adopts Oracle NetSuite to replace spreadsheets, cutting month-end close to three days and centralising operations for growth.
Hari

Persistent appoints Hari Abhyankar to lead private equity

Last month
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data analytics
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digital transformation
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ai
Persistent hires Hari Abhyankar as EVP and global head of private equity, sharpening its push into investor and professional services markets.
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AI agents vs AI automations: how to get the mix right in your future marketing strategy

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digital transformation
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cx
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martech
B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.
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Sydney venture applies complex systems to organisational design

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saas
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partner programmes
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ai
Sydney's House of Complexity launches three-pronged venture to bring complex systems thinking into organisational design and practice.
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Van Weelde Shipping picks Unit4 ERPx for modernisation

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digital transformation
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partner programmes
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rpa
Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.