Business Intelligence (BI) stories - Page 11
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Salesforce links CRM data directly into ChatGPT
Wed, 7th Jan 2026
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crm
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data analytics
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digital transformation
Salesforce launches an Agentforce Sales app for ChatGPT, letting sellers query and update live CRM data and trigger workflows in-chat.
Huwise unveils Huwy AI agent for corporate data search
Wed, 7th Jan 2026
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data analytics
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digital transformation
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martech
Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.
Finance teams shift from spreadsheets to smart platforms
Wed, 7th Jan 2026
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data analytics
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risk & compliance
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erp
Finance teams ditch manual spreadsheets for integrated, real-time platforms as tighter 2026 reporting demands reshape core processes.
Why data governance is critical for Generative AI success
Wed, 31st Dec 2025
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data protection
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data analytics
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digital transformation
Generative AI promises transformation, but without modern, rigorous data governance frameworks, projects risk failure, fines and lost trust.
AI & financial modelling to drive 2026 finance hiring
Wed, 24th Dec 2025
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data analytics
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digital transformation
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fintech
AI and financial modelling will top Australia's 2026 finance hiring, as firms seek data‑savvy accountants to lead automation and analysis.
Boardrooms demand tougher AI returns & stronger data
Tue, 23rd Dec 2025
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data analytics
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digital transformation
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it automation
Boards are set to demand tougher ROI and stricter data foundations from AI projects in 2026, as natural language tools reshape data work.
Data quality issues - Top causes and consequences
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.
Ignition platform drives USD $3.1bn in 2025 client revenue
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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fintech
Ignition platform fuels more than USD $3.1bn in 2025 client revenue as 8,500 firms automate billing, payments and pricing decisions.
AI tops CEO earnings calls as bubble fears intensify
Fri, 19th Dec 2025
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network infrastructure
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data analytics
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digital transformation
AI dominates CEO earnings calls for the first time, as leaders pair record investment pledges with mounting warnings of an AI market bubble.
How AI is re-shaping financial reporting
Thu, 18th Dec 2025
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data analytics
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digital transformation
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supply chain
AI is turning CFOs from backward-looking reporters into real-time strategists, reshaping financial and sustainability reporting alike.
Martech experts discuss future of customer data platforms, interoperability and AI
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Martech leaders say CDPs will shift from passive data stores to AI-driven intelligence hubs, uniting personalisation, media and trust.
The hidden cost of dirty data in B2B-and how to fix it
Thu, 18th Dec 2025
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data protection
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data analytics
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digital transformation
Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Thu, 18th Dec 2025
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devops
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data analytics
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digital transformation
ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.
Axis outlines five key security tech trends for 2026
Wed, 17th Dec 2025
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semiconductors
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smart cities
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hybrid cloud
Axis forecasts 2026 security shaped by IT-led, ecosystem-first buying, AI edge devices, hybrid cloud models and surging mobile surveillance.
From metrics to meaning: Rethinking KPIs in contact centres
Wed, 17th Dec 2025
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uc
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data analytics
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digital transformation
Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.
Five technology trends that will shape 2026
Mon, 15th Dec 2025
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data protection
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data analytics
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digital transformation
Data, AI, quantum and cybersecurity advances will force Australian firms in 2026 to treat emerging tech as core infrastructure, not experiments.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Snowflake, Anthropic expand USD $200m Claude AI deal
Fri, 12th Dec 2025
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saas
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data protection
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data analytics
Snowflake and Anthropic deepen Claude tie-up with a USD $200m deal to push compliant AI agents across Snowflake's global data cloud.
ThoughtSpot unveils AI agents to automate analytics
Thu, 11th Dec 2025
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data analytics
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digital transformation
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martech
ThoughtSpot launches four AI agents to automate data modelling, dashboards and embedded analytics, pushing towards autonomous enterprises.
Gartner warns of AI slowdown & divide among carmakers
Tue, 9th Dec 2025
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data analytics
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digital transformation
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cartech
Gartner warns most carmakers will rein in AI spending within five years, leaving a small, software-led elite to dominate the industry.