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Ivanti releases new cloud AI bot app for service management
Unified Communications

Ivanti releases new cloud AI bot app for service management

Ivanti unveils a new AI-driven cloud app for service management, integrating virtual support with the ease and intuition of Siri and Alexa.

By Julia Gabel • 2 min read • Thu, 5th Apr 2018
With $2.5m in its pocket, local security firm Kasada sets its sights on the US
Bots

With $2.5m in its pocket, local security firm Kasada sets its sights on the US

Two Australian venture capital firms have raised $2.5 million for local cybersecurity firm Kasada, which will now set its sights on the US market.

By Sara Barker • 3 min read • Tue, 3rd Apr 2018
Malicious 'bad bots' account for more web traffic than ever before
Advanced Persistent Threat Protection

Malicious 'bad bots' account for more web traffic than ever before

4% of bad bot traffic is made up of moderate or sophisticated bots, which evade detection by distributing their attacks over multiple IP addresses.

By Sara Barker • 3 min read • Wed, 28th Mar 2018
From Vietnam without love: Asia Pacific's next cyber attack hub
Crypto

From Vietnam without love: Asia Pacific's next cyber attack hub

Vietnam may be called the next Silicon Valley for its technology prowess, but for the first time it is now one of the top five cyber attack sources.

By Sara Barker • 3 min read • Wed, 14th Feb 2018
The new normal: Robots, hyper-collaboration and smart meetings
Unified Communications

The new normal: Robots, hyper-collaboration and smart meetings

With 75% of employees using collaboration tech, Polycom's research forecasts an exponential growth in smart meetings, cloud integration, and AI-driven tools.

By Julia Gabel • 4 min read • Fri, 12th Jan 2018
Digital shadows looks at fake news, disinformation and how they affect business reputations
Marketing Technologies

Digital shadows looks at fake news, disinformation and how they affect business reputations

Russia is just the tip of the iceberg for this issue with regular misinformation campaigns and attacks observed worldwide.

By Rick Holland • 4 min read • Fri, 1st Dec 2017
The power of people in today's digital-service economy
Data Analytics

The power of people in today's digital-service economy

Jeff Arnold, Unit4 ANZ sales director examines how businesses can proactively manage their workforce by adopting technology to increase efficiency.

By Jeff Arnold • 4 min read • Fri, 17th Nov 2017
Exclusive: Amazon bringing massive CX opportunities for local channel
Customer Relationship Management

Exclusive: Amazon bringing massive CX opportunities for local channel

Amazon is coming – and it's bringing with it a 'massive' opportunity for the local IT reseller community, Frost & Sullivan says.

By Heather Wright • 4 min read • Mon, 13th Nov 2017
Bot services market worth US$1,783.9m by 2022 – APAC the driver
Unified Communications

Bot services market worth US$1,783.9m by 2022 – APAC the driver

​A new research report from MarketsandMarkets has forecast very positive times ahead for the bot services market, with APAC leading the way.

By Ashton Young • 3 min read • Wed, 20th Sep 2017
Arbor Networks digs deep into the Lazarus Group's DDoS attacks
Cybersecurity

Arbor Networks digs deep into the Lazarus Group's DDoS attacks

It is not clear whether the IPs listed in the report were part of a command and control infrastructure or simply bots - or both.

By Kirk Soluk • 6 min read • Mon, 19th Jun 2017
EXCLUSIVE: Trends in the UC industry and how resellers can capitalise on them
Unified Communications

EXCLUSIVE: Trends in the UC industry and how resellers can capitalise on them

Recently we spoke with tech stalwart Randy McGraw on trends in the unified communications industry and just how the channel can capitalise on them.

By Ashton Young • 3 min read • Mon, 8th May 2017
Are chatbots just a fad? One app developer shares his thoughts
Unified Communications

Are chatbots just a fad? One app developer shares his thoughts

Based on a computer program that mimics conversations with people using artificial intelligence, chatbots can transform the way people interact.

By Logan Merrick • 4 min read • Mon, 10th Oct 2016
Progress in the shift to conversational computing
Unified Communications

Progress in the shift to conversational computing

Microsoft heralds a new era with Skype's latest bots, enhancing conversations with travel and entertainment to simplify life.

By Gurdeep Pall • 4 min read • Mon, 8th Aug 2016
Lifting the lid on major enterprise security threats
Malware

Lifting the lid on major enterprise security threats

Today's cybercriminals are sophisticated and ruthless: they prey on the weaknesses in a network, approaching any security layer as an open invitation.

By Catherine Knowles • 4 min read • Thu, 4th Jun 2015

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