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Framewerx launches Neuralwerx AI help desk for SMEs
Digital Transformation

Framewerx launches Neuralwerx AI help desk for SMEs

Small and medium-sized businesses could see faster IT fixes, as 92% of tickets were resolved within 15 minutes on the new platform.

By Joseph Gabriel Lagonsin • 3 min read • Last week
AI day prompts focus on data, fraud & infrastructure
Data Protection

AI day prompts focus on data, fraud & infrastructure

Boards are being urged to fix data quality, fraud controls and infrastructure before AI adoption numbers start to matter.

By Sean Mitchell • 4 min read • Last week
Australian firms urged to boost cyber resilience, AI
Data Protection

Australian firms urged to boost cyber resilience, AI

Boards must now treat cyber security and AI governance as core resilience issues, with Russian-linked threats exposing wider operational risks.

By Sean Mitchell • 7 min read • Last week
APAC executives back practical AI as infrastructure grows
Malware

APAC executives back practical AI as infrastructure grows

Rising AI workloads are forcing APAC firms to invest more in data centres, fibre and energy, while also reshaping customer service and cyber defence.

By Sean Mitchell • 5 min read • Last week
Asia-Pacific firms warned over hidden AI risks at work
Data Protection

Asia-Pacific firms warned over hidden AI risks at work

Most workers are using AI without approval, leaving Australian boards exposed to privacy breaches and unmanaged data flows.

By Mark Tarre • 4 min read • Last week
Asia Pacific leaders warn AI adoption brings fresh risks
Data Protection

Asia Pacific leaders warn AI adoption brings fresh risks

Fresh warnings in Asia Pacific point to AI boosting productivity while widening cyber exposure, data risks and workforce disruption.

By Mark Tarre • 8 min read • Last week
Tech leaders call for tighter AI governance & security
Software-as-a-Service

Tech leaders call for tighter AI governance & security

Rising AI costs and security gaps are pushing enterprises to tighten oversight as leaders demand clearer returns from deployments.

By Mark Tarre • 6 min read • Last week
Asia-Pacific executives hail AI's rapid business rise
Customer Relationship Management

Asia-Pacific executives hail AI's rapid business rise

AI is now embedded in reporting and operations across the region, but executives warn that governance, data sovereignty and shadow use lag behind.

By Mark Tarre • 6 min read • Last week
A/NZ tech leaders warn AI governance lags adoption
Data Protection

A/NZ tech leaders warn AI governance lags adoption

Boards are rushing into AI deployments, but leaders say weak data governance and security gaps are now threatening trust and returns.

By Mark Tarre • 5 min read • Last week
Asia-Pacific firms urged to govern AI agents better
Data Protection

Asia-Pacific firms urged to govern AI agents better

Governance gaps are exposing firms to higher AI agent risks, as most now use them daily and many lack policies to control access.

By Sean Mitchell • 5 min read • Last week
Grappler launches broker settlement service for insurers
Digital Transformation

Grappler launches broker settlement service for insurers

The move aims to slash reconciliation delays and cash blind spots for insurers by automating payments across broker-led chains.

By Karen Joy Bacudo • 4 min read • Last week
AI leaders warn of shadow risks as adoption races ahead
Digital Transformation

AI leaders warn of shadow risks as adoption races ahead

Adoption of AI is exposing firms to weaker controls, hidden tools and traceability gaps as executives urge tighter governance.

By Mark Tarre • 5 min read • Last week
AI reshapes work, safety & sales across Asia Pacific
Software-as-a-Service

AI reshapes work, safety & sales across Asia Pacific

Voice-first AI, stricter safety scrutiny and channel-led software models are reshaping how businesses in Asia Pacific work and manage risk.

By Mark Tarre • 5 min read • Last week
HERE launches Studio for no-code apps in regulated firms
Software-as-a-Service

HERE launches Studio for no-code apps in regulated firms

Regulated firms can let non-technical staff build apps in a controlled browser, using approved AI tools and existing security controls.

By Sean Mitchell • 4 min read • Last week
Grafana Labs named leader in Gartner observability report
Software-as-a-Service

Grafana Labs named leader in Gartner observability report

The ranking underscores rising demand for observability tools as AI workloads add strain to increasingly complex production systems.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Automation stories

AI Appreciation Day spotlights India's growth stakes
Data Protection

AI Appreciation Day spotlights India's growth stakes

Indian firms and schools face a widening AI skills gap as leaders warn of productivity gains, job disruption and ethical risks.

By Sean Mitchell • 4 min read • Last week
Vero Insurance adds AI sentiment checks in New Zealand
Digital Transformation

Vero Insurance adds AI sentiment checks in New Zealand

It will let staff spot complaints and vulnerability in real time, giving Vero earlier warning of customer distress across its New Zealand teams.

By Karen Joy Bacudo • 4 min read • Last week