AI Adoption stories - Page 4
C3 AI launches C3 Code to speed enterprise AI apps
This month
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digital transformation
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it automation
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physical security
C3 AI rolls out C3 Code to help business users build governed enterprise AI apps in hours, with agents handling design, testing and deployment.
From APIs to MCPs: The new architecture powering enterprise AI
This month
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digital transformation
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ai security
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risk & compliance
MCPs are emerging as the governed layer that lets AI agents reason across enterprise systems, reducing brittle integrations and easing security risks.
Australia in intermediate phase of agentic AI adoption
This month
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digital transformation
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it automation
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rpa
Australia settles into mid-stage agentic AI adoption as businesses shift from pilots to production and wrestle with governance gaps.
Optimizely training sparks surge in marketing AI agents
This month
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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
Twilio survey finds conversational AI adoption gap widens
This month
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uc
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data protection
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digital transformation
Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.
Nearly 18% of business emails fail to reach inboxes
This month
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saas
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cx
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martech
Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
Qlik customer deployments show agentic analytics in use
This month
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data analytics
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digital transformation
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erp
Qlik says Compass Healthcare, Malmö Redhawks and Bystronic Group are using its agentic analytics in live workflows as Discovery Agent goes GA.
Only 14% of firms have clear AI strategy, study finds
This month
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digital transformation
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risk & compliance
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ai
Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.
KPMG says executives see managed services as key to AI
This month
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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
UK enterprises move AI projects into production
This month
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digital transformation
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partner programmes
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ai security
UK enterprises press ahead with AI deployment as 94% warn of sprawl, while integration issues and legacy data remain major hurdles.
Why robust AI governance is key to building trust in agentic AI systems in FY2027
This month
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digital transformation
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cx
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martech
Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.
Why the Chatbot is not your AI strategy
This month
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data analytics
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digital transformation
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partner programmes
Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.
Katalon launches AI testing platform for software quality
This month
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devops
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digital transformation
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partner programmes
Katalon unveils True Platform to help enterprises govern AI-written code with auditable testing, human approvals and unified quality controls.
Holding Redlich adopts Westlaw Advantage to boost research
This month
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digital transformation
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risk & compliance
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genai
Holding Redlich turns to Westlaw Advantage as it embeds AI in legal research, aiming to cut risk, speed up searches and lift source quality.
Megantic warns retailers on AI search risk in APAC
This month
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cx
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martech
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commerce systems
Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.
Everest names Sapiens Decision a Luminary in AI report
This month
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digital transformation
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cx
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martech
Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.
DXC & Servicenow launch agentic AI internal testbed
This month
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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
TrendAI: Evolving the cybersecurity value proposition
This month
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hybrid cloud
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digital transformation
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cloud security
TrendAI urges stronger AI governance as it shifts cybersecurity from fear-based selling to platformised risk reduction for Australian firms.
Forrester finds AI training gap stalls workplace gains
This month
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digital transformation
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hcm
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risk & compliance
Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.
MYOB & Microsoft strike AI deal for small businesses
This month
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data analytics
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digital transformation
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financial systems
MYOB and Microsoft strike five-year AI pact to bring cash-flow forecasts, compliance prompts and staff copilots to SMEs.