ChannelLife Australia - Industry insider news for technology resellers

8x8 stories - Page 3

Dave sipes

8x8 & Verint combine contact centre & workforce management offerings

Thu, 28th Jan 2021
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The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
Dave sipes

8x8 announces change of CEO

Tue, 15th Dec 2020
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Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
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8x8 makes raft of updates to platform

Wed, 9th Dec 2020
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8x8 is enhancing its communications platform with new cloud features, including improved security, collaboration, and user interface updates.
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8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service

Fri, 20th Nov 2020
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According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.
8x8 phone

The limitations of Microsoft Teams telephony - and the solution

Mon, 24th Aug 2020
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8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
Video conferencing

Video: 10 Minute IT Jams - Who is 8x8?

Tue, 11th Aug 2020
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TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
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8x8 expands partner program to ANZ

Fri, 31st Jul 2020
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8x8 expands Open Channel Program to include partners from New Zealand and Australia, enabling sales growth of its Open Communications Platform.
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Aryaka and 8x8 partner for UC over SD-WAN

Mon, 13th Jul 2020
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The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
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Rising to the contact centre security challenge in the era of COVID-19

Fri, 10th Jul 2020
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Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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8x8 brings enterprise telephony to Microsoft Teams

Fri, 12th Jun 2020
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8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
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8x8 ditches AWS for Oracle for video

Thu, 14th May 2020
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8x8 moves its video meetings hosting from AWS to Oracle Cloud for a 25% performance boost per node and 80% savings on network costs.
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Business as usual during COVID-19 for Aus company SafetyCulture

Thu, 7th May 2020
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SafetyCulture, an Australian safety software firm, maintains normal operations during COVID-19 using 8x8 cloud platforms, supporting its 350 global staff.
Jabra evolve2 40 teams open office collaboration

8x8 announces full integration with Jabra headsets

Wed, 22nd Apr 2020
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Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
Video conferencing

8x8 announces new video conferencing tool with emphasis on security

Thu, 16th Apr 2020
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hybrid & remote work
8x8 has unveiled Video MeetingsPro, a security-focused video conferencing tool powered by Jitsi and hosted on Oracle Cloud, amidst rising remote work demands.
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8x8 video conference usage up 1000%

Sat, 4th Apr 2020
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8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
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Datacom extends UC portfolio through 8x8 partnership

Tue, 18th Feb 2020
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Datacom will offer 8x8's platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger

Mon, 10th Feb 2020
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Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
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8x8 names three new global execs

Mon, 20th Jan 2020
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8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.
Network   connectivity9

Why SD-WAN and cloud make a powerful combination

Mon, 25th Nov 2019
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network infrastructure
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Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
Supply chain 3

Why supply chain companies should adopt cloud-based communications

Wed, 13th Nov 2019
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supply chain
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Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.