Two MSPs form symbiotic partnership

Technology services provider Tecala and Australian owned managed services firm Forum Group have formed a new partnership that will see Forum Group and Tecala exchanging services to add to the repertoire of each organisation.

This latest partnership is part of the growth strategy that has seen Forum Group acquire seven businesses over the last 11 years, with the most recent being the acquisition of national managed service provider SmartPrint in late 2019.

Tecala, which was founded in 1997 and has continued growing year-on-year whilst enhancing its IT services and solutions, will benefit from Forum Group's managed print, asset tracking and IoT sensory management solutions.

"We create alliances with complementary technology providers who are leaders in their respective industries," says Tecala managing director Pieter DeGunst (pictured above).

"At the same time, we also look for strong cultural alignment particularly in sharing our goal of driving optimal customer outcomes. Forum Group is a perfect partner for Tecala. They have a successful track record of managed print and IoT solution deployments which are a testament to the focus and investment in skills and services which the company has provided to drive great customer experience.

Partnering with Tecala will strengthen Forum Group's existing managed IT and Cloud offering.

"We're very excited to be embarking on this new relationship with Tecala. The partnership with Tecala will not only enable us to provide new ways to add value to our customers through a broadened range of products and solutions but also deliver benefits to Tecala's customers through Forum's specialisation in print and asset management," says Forum Group CEO Bill Papas.

"Tecala has a proven track record in managed services in Australia, and with company culture and customer-focused ethos that aligns with our own, we're very confident that this partnership will prove fruitful. We are committed to growing our presence in this space and I look forward to working with the entire team at Tecala in this next exciting chapter of Forum Group's history.

DeGunst adds "We've always focused on providing a comprehensive portfolio of solutions and services to enable our customers to achieve faster growth and optimal business performance. By partnering with Forum Group we can now offer even greater breadth and depth to the portfolio. Our shared customer-centric approach has really driven this alliance. We're delighted to be working together – and we know our customers will be too.

Forum has offices in Sydney, Melbourne, Brisbane and Perth and was recognised by BRW as a top 10 'Fast Starter' business in 2014.

Tecala supports mid-market customers throughout Australia and overseas, implementing and optimising a range of services.