Ricoh Australia has been named Kaseya's first Platinum Partner in Australia, in an exclusive deal which ‘heralds a deeper relationship' to fulfil the increasing demand for cloud-based IT management services.

The two companies will work in unison to deliver support to Ricoh's client base and to customise Kaseya solutions to fit individual business needs.

Kellie Hackney, Kaseya's APAC sales director, says the appointment is ‘an integral part' of the cloud-based IT management and security software vendor's overarching partner strategy for 2015.

“Kaseya has been working with Ricoh for approximately five years and we share a strong footprint of customers,” Hackney says.

“Our longstanding relationship with Ricoh has made them the natural choice as our inaugural Platinum Partner.

Hackney says Ricoh Australia demonstrates the highest level of technical competency, allowing them to implement a robust solution for Kaseya customers.

Alan Burt, Ricoh Australia chief technology officer, says the partnership will increase the efficiency of Ricoh in the region.

“I am confident this will help us to continue our business growth and enable more companies to take advantage of the value delivered by Kaseya,” Burt says.

He says the appointment is tangible evidence of Ricoh Australia's expertise in delivering quality IT services and its continued evolution to becoming a services-led organisation.

Hackney says the expansion of Kaseya's partner program and the relationship with Ricoh Australia are vital to providing increased flexibility and resources to customers.

“Our partners deliver significant value through certified implementation services, unique consulting skills, integration with complementary products, and more,” she adds.