monday.com, a work operating system (WorkOS) where organisations of any size can create the tools and processes they need to manage every aspect of their work, has unveiled plans for how the power of AI will be incorporated into the platform in 2023.
The company is opening up its platform for third-party developers to build AI apps on the monday WorkOS, which will be available to customers through the monday AI Assistant. The company will launch a beta version of the monday AI Assistant in May, expanding how customers interact and build on the WorkOS platform.
As an initial offering, monday.com will release a collection of innovative apps built internally on the same monday AI Assistant infrastructure that external developers will soon be able to build. These apps will support various use cases, from sharing helpful suggestions to improving workflows. They will include automated task generation, which will create project plans painlessly and in less time based on customer input and goals. The clients can save time by using monday AI to write and edit emails more quickly within monday sales CRM. It will help clients focus on what’s important while monday AI summarises complex topics and provides relevant action items.
The company will release a formula builder at a later date. Here, clients can describe a task or team objective to monday AI, which will generate a formula that will help complete those tasks more efficiently.
“Generative AI is a huge step forward for not only the quality, but also the ease, with which anyone with coding capabilities can create amazing AI software,” says Roy Mann, co-founder and co-chief executive officer at monday.com. “In the true monday way, we’re leveraging the power of the global developer community to provide optimal value to our customers, by opening up our infrastructure for AI apps to overlay the monday.com Work OS. We’re excited to see the incredible ways developers utilise AI to bring new solutions to the monday.com marketplace.”
monday.com will become one of the first SaaS companies to develop AI capabilities openly, allowing external developers to add additional functionalities and broaden the monday.com ecosystem. The resulting apps will be available to monday.com customers through the AI Assistant and the company's apps marketplace. Furthermore, opening the platform this way will advance the company's mission of democratising software, as any monday.com customer will be further empowered to build their customised software.
To jumpstart the growth of the AI marketplace, monday.com will host an external hackathon from June 20-22, offering an in-person experience to developers in London, New York and Tel Aviv, and an opportunity to participate virtually to developers around the world.
“monday.com is built to be at the core of any type of work, where customers can build workflows that suit their every need,” says Eran Helft, director of product management at monday.com. “Developing monday AI is a natural next step in deepening how our customers interact with our software and supporting their ever-growing work processes. We are just scratching the surface on what we can accomplish with AI and plan to keep expanding our platform based on our customers' true needs.”
“We can expect the new age AI technology that we are seeing to make a significant impact in the world of work and beyond. From automating tasks to creating software, AI will enable endless opportunities, even for those without any coding skills,” says Rohini Sharma, Industry Lead at monday.com in Australia. “We’re thrilled to bring this innovation to our platform and to further empower our customers to increase efficiency and build customised software.”
“Integrating AI into monday.com, through the AI Assistant and beyond, will give monday.com customers even more ways to customise their personalised workflows that were simply not possible before. The Work OS platform is built to be entirely flexible and with this launch, not only do those with coding abilities have endless opportunities to build, but the abilities of the no-code customers of monday.com are strengthened as well. These new additions to the platform further align the entire monday.com community around the company’s core mission to democratise software for all and as AI is continuously integrated into the platform, the possibilities are endless,” she concludes.