Inspira Enterprise India Pvt. Ltd. (Inspira) recently announced their next accolade for the trophy cabinet.
They have been awarded Diamond status in the Avaya Edge Partner Program, the highest level available within the program. This means Inspira will offer Avaya's Unified Communication solutions to key business verticals, which includes government, banking, financial services and insurance sectors.
The Avaya Edge Partner Prorgram is a streamlined channel system that better equips partners to thrive in a software and services industry and provides greater rewards for demonstrating customer centricity by delivering exceptional value. Essentially, it's all about driving mutual profitability and helping ensure partners possess the expertise required to provide the transformative solutions customers need in the digital marketplace.
According to Avaya, to achieve Diamond status a partner must demonstrate the demanding competency requirements to design, integrate and support Avaya's UC and collaboration solutions, in addition to meeting the required superior customer satisfaction levels.
Avaya managing director for India and SAARC, Vishal Agrawal says Inspira's achievement highlights their ongoing commitment to Avaya and their customers.
“This partnership will further bolster Avaya's presence in the public sector, and the midmarket and enterprise segments of India's corporate world,” says Agrawal. “We look forward to working more closely with Inspira, as we help our customers achieve their digital transformation objectives.
Statistics certainly illustrate the potential of the market. According to a recent report from MarketsandMarkets, the enterprise collaboration market is predicted to grow from USD $26.68b in 2016 to a whopping $49.51b in 2021.
Inspira CEO, Manoj Kanodia says they're looking forward to what lies ahead and helping to bring people together with the right information at the right time in the right context with Avaya Engagement Solutions.
“Inspira is very excited to be an Avaya Diamond Partner as the company has a solid track record of implementing the best collaboration solutions that specifically addresses customers' requirements and business concerns."
"I am confident that this partnership will strongly address the growing technology needs of a rapidly-expanding video collaboration market," Kanodia concludes.