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Infor snaps up SaaS contract with Drakes Supermarkets

16 Jan 2019
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Infor, a provider of business cloud software for enterprise and SMB companies, has been selected by South Australian-based Drakes Supermarkets (Drakes) to implement its CloudSuite Food & Beverage (CS-F&B) and Integrated Business Planning (IBP) suite.  

Drakes is expanding its operations by opening a new wholesale business and replacing existing retail legacy systems to provide a modern business user experience.

Infor CS-F&B and IBP will provide Drakes with a SaaS-based enterprise system delivering end‑to‑end visibility, scalability and optimisation throughout Drakes’ Wholesale and Retail business, allowing Drakes to improve serviceability to both retail and wholesale customers, as well as tighter control of their supply chain.

The Infor solution will provide business users with consistent, accurate and readily-accessible data across the enterprise, with workflow standardisation and increasing levels of automation. 

Drakes’ investment into their expansion includes the construction of a brand new, state-of-the-art warehouse facility in Edinburgh North that will serve both their retail operations and wholesale customers and will be capable of warehousing ambient, fresh, chilled and frozen goods.   

“After a robust selection process, Drakes chose Infor for our ERP as Infor demonstrated a strong knowledge of our business, both for our existing retail operations, as well as our wholesale needs, which resonated strongly with our management team,” says Drakes CFO Scott Lintern

“With our programme having already launched with the Infor Consulting Services team, we are now on our way to meeting our commitment of launching our Wholesale warehouse in the middle of 2019 and supporting the ongoing expansion of our company.” 

“Drakes are embarking on one of the most exciting and significant ventures in Australian retail - taking control of their own destiny, building a wholesale business and becoming one of the most technologically advanced retailers in the country,” says Infor A/NZ retail vice president Brett Egglestone.

“Drakes are known for their customer centricity and support for the local community - Infor certainly welcomes the opportunity to partner with Drakes through the deployment of Infor’s finely-tuned industry-specific solutions delivered in the cloud, and to assist Drakes with their customer focus and maintain them at the forefront of technology.”