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How DXC is using AR/VR tech for enterprise

Tue, 3rd Mar 2020
FYI, this story is more than a year old

DXC Technology has released a statement describing a major enterprise-level project that used augmented reality (AR), virtual reality (VR) and mixed reality (MR) to solve a problem for Ixom.

Australia and New Zealand water treatment and chemical distribution company Ixom contracted DXC to develop a custom training and assessment application using mixed reality on Microsoft HoloLens.

In the past, Ixom training and learning assessments were conducted at customer sites, requiring travel, scheduling and employee resources to mitigate safety risks.

Now, using the mixed reality application for Microsoft HoloLens – custom-built for Ixom – employees can participate in the required training and learning assessment at an Ixom office or remote location.

The resulting increase in flexibility, autonomy and mobility has reduced Ixom travel costs, minimised employee safety risks and essentially eliminated the potential for exposure to hazardous materials during training at treatment facilities.

According to Gartner, 70% of enterprises will be experimenting with immersive technologies for consumer and enterprise use, and 25% will have deployed them to production, by 2020.

DXC is using AR, VR and MR technologies today and seeing widespread implementation to improve safety, connect remote workers, assist with complex tasks and enhance training and collaboration in ways that drive business results and profitability.

DXC was named a Leader in Advanced Digital Workplace Services Overall in the NelsonHall Evaluation - Assessment Tool (NEAT) Report 2019, and is also an official partner in the Microsoft HoloLens Mixed Reality Partner Program

“Digital transformation in the workplace is edging towards an inflexion point as enterprises are incorporating immersive solutions that connect the real world with the virtual world,” says DXC senior vice president and workplace and mobility general manager Maria Pardee.

“DXC is using AR, VR and MR to align the digital capabilities employees want so they can be more mobile and independent, with the critical security, production prowess and agility that today's businesses demand.

The following DXC offerings enable immersive solutions using AR/VR technologies:

  • DXC AR/VR services consist of AR/VR consulting, custom application development and system integration for a range of AR/VR devices including Microsoft HoloLens. DXC is also a Distributor Managed Partner for HoloLens 2 and provides services for MR business applications such as Microsoft Dynamics 365 Guides.
  • Remote Expert is an AR solution that enables field workers in various industries (automotive, energy and utilities, manufacturing, travel and transportation, and healthcare) to display work instructions via a hands-free interface on their wearable or mobile devices and connect to experts at other locations when they need guidance.
  • Unified Endpoint Management enables enterprises to manage and secure mobile, PC, internet-of-things (IoT) and wearable devices in a single pane of glass.  
  • Workplace IoT enables enterprises to securely deploy and manage smart connected devices.
  • Open Health Connect creates a connected ecosystem that optimises services for patients, healthcare providers and payers, using AR to provide better patient outcomes.
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