Story image

Fusion5 global finalist for 2018 MS Dynamics Customer Service Partner of the Year

22 Jun 18

Australasian business solutions company, Fusion5, announced it has been recognised as a Finalist in the 2018 Microsoft Dynamics Customer Service Partner of the Year Award.

The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

This year, Microsoft acknowledged partners in 39 categories celebrating each of the solution areas, industries and many more.

The award finalists and winners were selected from more than 2,600 nominations collected from 115 different countries worldwide based on their commitment to customers, their solution’s impact on the market and exemplary use of Microsoft technologies.

“It’s an honour to recognise the 2018 Partner of the Year Award winners and finalists, who represent the best and most forward-thinking innovators coming out of our partner community,” says Microsoft One Commercial Partner corporate vice president Gavriella Schuster.

“These companies are bringing cutting-edge solutions to complex business challenges and providing digital transformation opportunities for their customers. Congratulations to each winner and finalist.”

Fusion5 was selected as a finalist based on a service desk transformation project delivered to Otago Polytechnic.

The Polytechnic’s new Enterprise Service Management solution uses Microsoft Dynamics 365 to provide a single avenue of contact for all of their customers to use, regardless of the problem, question or request.

The game-changing solution was also recognised locally when Otago Polytechnic received the award for Technology Innovation at the 2017 Microsoft Tertiary ICT Innovation Awards.

“We’re delighted to be acknowledged by Microsoft at a global level,” says Rebecca Tohill, Chief Executive and founder of Fusion5.

“When a customer trusts us with their business, we are tasked with not only ensuring they gain maximum benefit from their Microsoft solution but building an enduring partnership based on expertise, innovation and vision – and an ability to deliver.

We’d like to congratulate all Partner Finalists and Winners across the Award categories, we know that it’s well-earned recognition.”

Microsoft New Zealand Commercial and Partner Business director Philip Goldie says, “In the two and a half years they’ve been part of the Microsoft partner network, we’ve seen Fusion5 adding accolade to accolade as they demonstrate they are a force to be reckoned with. We’re proud to see them having a presence on the global stage.”  

Lenovo DCG moves Knight into A/NZ general manager role
Knight will now relocate to Sydney where he will be tasked with managing and growing the company’s data centre business across A/NZ.
Proofpoint launches feature to identify most targeted users
“One of the largest security industry misconceptions is that most cyberattacks target top executives and management.”
McAfee named Leader in Magic Quadrant an eighth time
The company has been once again named as a Leader in the Gartner Magic Quadrant for Security Information and Event Management.
Symantec and Fortinet partner for integration
The partnership will deliver essential security controls across endpoint, network, and cloud environments.
Review: Blue Mic’s Satellite headphones are good but...
Blue Mic’s newest wireless headphones deliver on sound, aesthetic, and comfort - but there is a more insidious issue at hand.
Is Supermicro innocent? 3rd party test finds no malicious hardware
One of the larger scandals within IT circles took place this year with Bloomberg firing shots at Supermicro - now Supermicro is firing back.
IDC: Smartphone shipments ready to stabilise in 2019
IDC expects year-over-year shipment growth of 2.6% in 2019, while the world's largest market is still forecast to be down 8.8% in 2018.
Microsoft NZ bids Goldie a “fond farewell”
Microsoft New Zealand director of commercial and partner business takes new role across the Tasman. The search for his replacement has begun.