cl-au logo
Story image

Dimension Data predicts that industry-wide disruption is coming in 2019

01 Nov 2018

Dimension Data launched its Tech Trends 2019 Report developed by its team of technology experts. 

It identifies fundamental industry trends that will come to define the business technology landscape in 2019 across customer experience, cybersecurity, digital business, digital infrastructure, digital workplace, technology futures, and services.

In the report, Group CTO Ettienne Reinecke claims that 2019 will finally see digital transformation become a reality and predicts a spate of industry-wide disruption as innovative companies see long-term projects bear fruit. 

The often referenced but rarely accomplished transformation projects will start coming to life thanks to the maturity of game-changing technologies like AI, machine learning and robotic process automation. 

Commenting on the report, Ettienne Reinecke said, “Until now, our industry has spoken about innovative technologies somewhat theoretically, without providing a clear picture of how these powerful new innovations will be used. Think analytics, machine learning, artificial intelligence, blockchain, and containers, just to name a few.

“That’s starting to change. The application of disruptive technologies is becoming more pervasive and their adoption is growing steadily."

"We’ll see the most innovative companies showing off truly impactful examples of digital transformation in action in 2019 with many more coming to the market over the next three years."

"They will then become so firmly embedded in the core processes and technologies we use that we’ll consider them commonplace.  2019 is the year that trailblazers will pull-away from fast-followers and we start to see significant power shifts across industries.”

The report, Tech Trends 2019 also identifies five further trends that will come to define the business technology landscape in 2019 which include:

•Robotic process automation will reshape customer experience: The exponential growth in robotic process automation – such as machine learning, AI, and heuristic neural networks – will give companies the ability to combine scenarios, increase understanding, and make real-time predictive decisions about their customers’ needs and behaviours.

•Organisations will focus on cloud-based cybersecurity platforms: Regular high-profile cybersecurity breaches in 2018 will cause cloud-based security providers to gain traction in 2019. Cloud-based security systems are built with open APIs, meaning security teams can integrate new technologies into the platform quickly and with relative ease. This will ensure clients can keep up with the rapidly evolving threat landscape.

•Infrastructure will become programmable from end to end: Companies will start subscribing to multiple cloud platforms and increasing their use of Software-as-a-Service (SaaS). End-to-end programmability means organisations will be able to quickly adapt to changing business landscape and demand more from their applications and data.

•Applications will become more intelligent and customised: In the coming year, we’ll see applications gathering input from users and making changes to their own functionality to improve the user experience. Artificial intelligence and machine learning will play a significant role in helping employees work more productively.

•The value of data will become the centre of the value universe: In the coming period, the focus will increasingly shift to the true value of data, driving a renewed quest to embed telemetry, collect and enrich data. It is data that will form the core of true digital transformation and become the source of new revenue streams that will surpass traditional revenue streams. This will lead to a change in information architectures, with the need to establish rich data starting to drive IT investments.

Story image
Exclusive Networks welcomes new CEO Jesper Trolle
Trolle, who is replacing outgoing CEO Olivier Breittmayer, joins Exclusive Networks from ECS Arrow Electronics. More
Story image
Check Point acquires Odo Security to bolster remote security offering
The deal will integrate Odo’s remote access software with Check Point’s Inifinity architecture, bolstering the latter company’s remote security capabilities in a time where working and learning from home has become the norm, and looks to largely remain that way in the near future.More
Story image
Fortinet SOARs to new heights of protection on the wings of AI & automation
Jon McGettigan, Fortinet A/NZ Regional Director, talks about SOAR (security orchestration, automation and response) and explains that effective SOAR starts with your security policy.More
Story image
Work from home demand sees Australian PC market flourish
“The commercial market saw huge demand as businesses, government, and students all moved to working from home and online learning."More
Story image
Fast track your digital transformation with dynamic security services from Fortinet
Jon McGettigan, Fortinet A/NZ Regional Director, explains how enterprises can speed up their network service delivery programmes by embracing Fortinet’s dynamic security services.More
Story image
Hands-on review: OPPO Watch 2020 gives Apple a run for its money
Up until now, The Apple Watch has been dominating the market. There was simply no Android watch that was as good. This year, OPPO is here to challenge that with their 2020 Android-basedwatch.More