Story image

Brennan IT plans aggressive growth amid 20th birthday celebrations

03 Aug 17

From a start-up in a loft to the number one managed services provider (MSP) in Australia, Brennan IT has come a long way in 20 years.

The MSP was launched in 1997 and on its recent 20th anniversary celebrated a team of more than 400 employees and more than 1,000 customers across various industries.

Today, the company is keeping on the pulse of change by delivering a range of capabilities in cloud computing, networking, unified communications, security, and digital disruption.

Founder and non-executive chair at Brennan IT, Dave Stevens says the company was built to service the Australian mid-market.

“At the time we started the company, medium-sized businesses were really underserviced in IT, it was difficult for them to access high quality technology, knowledge and services. We identified a gap in the market, to provide enterprise grade solutions at affordable rates,” says Stevens.

“At the time we started the company, medium-sized businesses were really underserviced in IT, it was difficult for them to access high quality technology, knowledge and services. We identified a gap in the market, to provide enterprise grade solutions at affordable rates.”

However, Stevens asserts, there is always more to do and the company today is more focused on providing value to their clients than ever before.

“New technologies come along every day and our role is to assess the suitability of these for our clients and reject the hype or alternatively double down on the technologies that will make a difference to our clients,” says Stevens.

“As Brennan IT is a mid-market company, we know our clients’ pain points because we have the same ones. We know what businesses need to be able to grow from a small company to a medium-sized one as we have done it ourselves.”

Looking ahead to the future, the company has aggressive targets to increase the size of the business by focusing on optimising and future-proofing its own IT infrastructure, in addition to developing the services and solutions profile.

CEO at Brennan IT, Stephen Sims says just like in the early days in the loft, the experience their clients have is the number one focus.

“This is what we are passionate about, as a Managed Services Provider, we distinguish ourselves by our high level of service. We measure every single client interaction so that we can always improve every step,” says Sims.

“This year we also began measuring our Net Promoter Score. We are currently sitting at 55 which is above industry standard. This is a reflection of the effort and focus we have on making our clients’ lives easier.”

Sims says the company well-established with maturity and longevity in their sector – and they’ll be here long into the future as a strategic partner for the mid-market.

Microsoft NZ bids Goldie a “fond farewell”
Microsoft New Zealand director of commercial and partner business takes new role across the Tasman. The search for his replacement has begun.
Object-based storage over-looked by Aussies, survey shows
Hitachi Vantara has sponsored an IDC survey looking at the technology’s usage and adoption barriers across Asia Pacific.
One Identity a Visionary in Magic Quad for PAM
One Identity was recognised in the Gartner Magic Quadrant for Privileged Access Management for completeness of vision and ability to execute.
Accenture 'largest Oracle Cloud integrator in A/NZ'
Accenture has bought out Oracle Software-as-a-Service provider PrimeQ, which now makes Accenture the largest Oracle Cloud systems integrator in Australia and New Zealand.
How to keep network infrastructure secure and available
Two OVH executives have weighed in on how network infrastructure and the challenges in that space will be evolving in the coming year.
White box losing out to brands in 100 GE switching market
H3C, Cisco and Huawei have all gained share in the growing competition in the data centre switching market.
Gartner names newcomer Exabeam a leader in SIEM
The vendor landscape for SIEM is evolving, with recent entrants bringing technologies optimised for analytics use cases.
52mil users affected by Google+’s second data breach
Google+ APIs will be shut down within the next 90 days, and the consumer platform will be disabled in April 2019 instead of August 2019 as originally planned.