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Australian News - Page 56

Victoria Police & Serco renew partnership, boosting efficiency
Customer service

Victoria Police & Serco renew partnership, boosting efficiency

Victoria Police and Serco have renewed their partnership, freeing over 100,000 hours annually for frontline policing through enhanced non-emergency reporting services.

By Kaleah Salmon • 3 min read • Thu, 31st Jul 2025
Atturra to acquire Blue Connections for AUD $18 million cash
Virtualisation

Atturra to acquire Blue Connections for AUD $18 million cash

Atturra will acquire Blue Connections for AUD $18 million cash, boosting its managed IT services and expanding its presence in Victoria and across Australia.

By Melania Watson • 3 min read • Thu, 31st Jul 2025
Elastic enhances ES|QL with LOOKUP JOIN & cross-cluster search
Data Analytics

Elastic enhances ES|QL with LOOKUP JOIN & cross-cluster search

Elastic upgrades ES|QL with LOOKUP JOIN and Cross-Cluster Search in versions 8.19 and 9.1, boosting performance and resilience for large, distributed datasets.

By Melania Watson • 3 min read • Thu, 31st Jul 2025
Elastic boosts AI search with ACORN & BBQ for faster, leaner queries
Large Language Models

Elastic boosts AI search with ACORN & BBQ for faster, leaner queries

Elastic unveils ACORN algorithm and BBQ quantisation in Elasticsearch 9.1, boosting AI search speed fivefold and cutting memory use significantly.

By Melvin Hipolito • 3 min read • Thu, 31st Jul 2025
Neo4j urges Australian enterprises to rethink SaaS for the agentic AI era
Software-as-a-Service

Neo4j urges Australian enterprises to rethink SaaS for the agentic AI era

Agentic AI and graph data models are poised to revolutionise SaaS, enabling dynamic, context-rich applications beyond traditional database limits.

By Melania Watson • 3 min read • Thu, 31st Jul 2025
Launchd acquires Hoozu to strengthen global creator strategy
Marketing Technologies

Launchd acquires Hoozu to strengthen global creator strategy

Launchd has acquired Australian influencer agency Hoozu to boost its global creator strategy and expand its influencer marketing capabilities.

By Melvin Hipolito • 3 min read • Thu, 31st Jul 2025
Australia tackles science gender gap with new digital curriculum
EduTech

Australia tackles science gender gap with new digital curriculum

Australia launches an AI-driven digital science curriculum for Years 7-10 to combat its widening gender gap in STEM education and boost student engagement.

By Melvin Hipolito • 3 min read • Thu, 31st Jul 2025
Ingram Micro launches Xvantage Integrations Hub in Australia
Software-as-a-Service

Ingram Micro launches Xvantage Integrations Hub in Australia

Ingram Micro launches its Xvantage Integrations Hub in Australia, offering no-code integration with Salesforce, Xero, Dynamics to boost partner efficiency.

By Melvin Hipolito • 4 min read • Thu, 31st Jul 2025
Ericsson equips Sunswift Racing with advanced WAN technology for race
Unified Communications

Ericsson equips Sunswift Racing with advanced WAN technology for race

Ericsson equips Sunswift Racing with Intelligent Link Bonding tech to ensure seamless WAN connectivity for live telemetry in the Bridgestone World Solar Challenge.

By Melania Watson • 4 min read • Thu, 31st Jul 2025
DXC launches AI platform to streamline workplace injury claims
Human Capital Management

DXC launches AI platform to streamline workplace injury claims

DXC Technology launches AI-driven platform in Australia to modernise injury claims, aiding self-insured employers with compliance and quicker return-to-work outcomes.

By Catherine Knowles • 3 min read • Wed, 30th Jul 2025
Nayax launches Android POS with rental model in Australia
Customer Experience

Nayax launches Android POS with rental model in Australia

Nayax debuts its Android POS in Australia with a rental model under AUD $1/day, boosting unattended retail with flexible, cost-effective payment tech.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Call Design's CallD.AI puts compliance at core of contact centre AI
Unified Communications

Call Design's CallD.AI puts compliance at core of contact centre AI

Call Design's CallD.AI platform embeds compliance and governance at the heart of contact centre AI, ensuring transparency and operational integrity for enterprises.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Gallagher Security to unveil AccessNow & tech at Sydney event
Partner Programmes

Gallagher Security to unveil AccessNow & tech at Sydney event

Gallagher Security Australia will unveil its AccessNow cloud platform and new fence control tech at Sydney's Security Exhibition, attracting over 11,000 visitors.

By Melvin Hipolito • 3 min read • Wed, 30th Jul 2025
McInnes Wilson adopts Actionstep for cloud practice overhaul
Document Management

McInnes Wilson adopts Actionstep for cloud practice overhaul

McInnes Wilson modernises its practice management with a cloud-first system using Actionstep, Elite 3E, and NetDocuments, boosting scalability and client service.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Ansett Travel relaunches as AI platform with member discounts
Artificial Intelligence

Ansett Travel relaunches as AI platform with member discounts

Ansett Travel relaunches as an AI-powered platform offering Australians personalised holidays with member discounts up to 25% below major travel sites.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
BAI Communications to acquire Titan ICT to boost mining networks
Network Infrastructure

BAI Communications to acquire Titan ICT to boost mining networks

BAI Communications will acquire Titan ICT to enhance private mobile networks for mining and energy sectors, boosting connectivity and automation capabilities.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Optus launches Expert AI to boost frontline customer service
Customer Experience

Optus launches Expert AI to boost frontline customer service

Optus has introduced Expert AI, powered by Google Cloud, to assist frontline staff and enhance customer service with real-time insights and faster resolution.

By Melania Watson • 3 min read • Wed, 30th Jul 2025
Australia ranked fourth globally for cyberattacks on industry
IoT Security

Australia ranked fourth globally for cyberattacks on industry

Australia ranks fourth globally for cyberattacks, with manufacturing and mining sectors hit hardest amid rising threats in 2025's first half.

By Sean Mitchell • 3 min read • Wed, 30th Jul 2025
Customer Science buys Friendly Persuasion to boost CX solutions
Digital Transformation

Customer Science buys Friendly Persuasion to boost CX solutions

Customer Science has acquired Sydney's Friendly Persuasion, launching a new CX Communications division to enhance written customer experience solutions.

By Melvin Hipolito • 3 min read • Wed, 30th Jul 2025