ChannelLife Australia - Industry insider news for technology resellers

Latest news - Page 7

Customer science

Customer Science names first Chief Operating Officer

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digital transformation
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cx
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martech
Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.
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Aware Super gains adviser-ready fund accreditation

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productivity
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wealth management
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financial services
Aware Super wins adviser-ready accreditation as client numbers via independent financial planners nearly double and digital support is upgraded.
Check point

Check Point launches Perth data residency SASE site

This month
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firewalls
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hyperscale
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network security
Check Point expands Australian secure access network with Perth site for Western Australian customers seeking local data handling and compliance.
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Supply chain operators: Here's how to make AI and data work for you

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crm
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data analytics
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digital transformation
Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.
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Spotify lets users switch video off across the platform

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martech
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digital entertainment
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personalisation
Spotify adds platform-wide video controls as listeners and Family Plan managers can now choose audio-only or visual experiences across devices.
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AI dominates US CEO calls as Iran references surge

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saas
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digital transformation
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edge computing
Chief executives' calls in Q1 2026 were dominated by AI, but references to Iran surged as boardrooms weighed war risks and supply chain exposure.
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Synthflow appoints Matt Alexander as Channel Chief

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saas
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uc
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digital transformation
Synthflow names Matt Alexander Vice President of Channel and Alliances to deepen partner ties and drive international AI growth.
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Freshworks names Vahalia to lead global partner push

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saas
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digital transformation
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cx
Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.
Segments

Why some teams adopt software and then stop using it

This month
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document management
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devops
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digital transformation
Construction software often fails after launch because it misses site realities, adds admin and lacks follow-up, not because teams resist change.
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Universities process thousands of placement payments

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edutech
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digital transformation
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risk & compliance
Australian universities use TechnologyOne platform to process thousands of Commonwealth Prac Payments as Victoria University pays out $1.5 million.
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MSPs face AI adoption hurdle over governance rules

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data protection
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dr
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digital transformation
AvePoint and Omdia find governance and compliance are stalling AI adoption for MSP customers, as demand outpaces providers' readiness.
Abbyy

ABBYY & Tecala launch end-to-end document workflow tool

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digital transformation
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partner programmes
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rpa
Tecala and ABBYY unveil a document-processing platform for enterprise workflows, aiming to cut manual checks in accounts payable and insurance claims.
Avepoint

Governance & compliance block MSP AI adoption, report says

This month
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data protection
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dr
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digital transformation
Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.
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Bolt Group buys Beem app from Australian Payments Plus

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crypto
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fintech
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cx
Bolt Group snaps up Beem app from Australian Payments Plus as the operator refocuses on payments infrastructure and identity rails.
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Attackers shift upstream into Australia's network edge

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firewalls
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ddos
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network infrastructure
Lumen says attackers are increasingly exploiting routers, VPN gateways and other edge devices in Australia, with nation-state activity and proxy networks making detection harder.
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Australian accountants face AML reform readiness gap

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iam
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rpa
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risk & compliance
Access Group survey finds most Australian accountants are unprepared for looming anti-money laundering rules, with many yet to start compliance work.
Nutanix

Nutanix expands database & storage ties with NetApp

This month
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storage
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virtualisation
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data protection
Nutanix teams up with MongoDB and NetApp in moves aimed at simplifying database operations and storage for hybrid cloud customers.
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OpenAI launches AUD $155 Codex Pro plan for developers

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digital transformation
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genai
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llms
OpenAI unveils a mid-range ChatGPT Pro plan for Codex users as enterprise revenue tops 40% and CarPlay voice access rolls out globally.
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Australia in intermediate phase of agentic AI adoption

This month
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digital transformation
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it automation
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rpa
Australia settles into mid-stage agentic AI adoption as businesses shift from pilots to production and wrestle with governance gaps.
Samsung

Samsung launches Galaxy A57 5G & A37 5G in Australia

This month
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uc
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5g & beyond
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ai
Samsung broadens its mid-range push in Australia with two new Galaxy A phones, longer software support and launch discounts across major retailers.