Latest news - Page 21
Winning customer loyalty is a marathon, not a sprint
This month
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digital transformation
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fintech
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cx
As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.
Unlocking the customer-centric value of ERP systems in distribution
This month
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crm
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digital transformation
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erp
Integrating ERP with AI and edge solutions drives customer satisfaction by personalizing products, optimizing pricing, and ensuring seamless delivery.
Australian tech firms turn to offshoring for growth boost
This month
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devops
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data analytics
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apm
Australian tech firms are increasingly offshoring to tackle talent shortages and cut costs, tapping into global expertise to drive growth.
Australia debates banning debit card surcharges impact
Last month
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australian government
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fintech australia
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shopfully
The Australian Government's decision to ban debit card surcharges has sparked debate, with fintech groups cautioning against potential harm to small businesses.
HP Australia launches AI-powered OmniBook Ultra Flip 14
Last month
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genai
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ai
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cybersecurity
HP Australia has launched the OmniBook Ultra Flip 14, an AI-powered 2-in-1 laptop featuring 48 TOPS performance and sustainable design, starting at AUD $2,999.
Sovereign Cloud rebrands to AUCyber, launching AUCloud
Last month
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private cloud
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hcm
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cloud services
Sovereign Cloud has rebranded to AUCyber, launching AUCloud and AUCyber to meet Australia’s evolving digital and security needs.
Apptio unveils brand new AI and sustainability features
Last month
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finops
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ai agents
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microsoft
Apptio has unveiled new features in its TBM and FinOps solutions, enhancing support for technology investment management and promoting sustainability.
Palo Alto Networks unveils advanced OT security solutions
Last month
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firewalls
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digital transformation
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iot security
Palo Alto Networks has unveiled new security solutions for operational technology to combat rising cyber threats faced by industrial operations.
Kaseya launches Kaseya 365 User with SaaS Alerts buyout
Last month
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data protection
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advanced persistent threat protection
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it automation
Kaseya has launched Kaseya 365 User and acquired SaaS Alerts, bolstering cybersecurity features for managed service providers aiming to enhance profitability.
Zoom unveils AI Companion 2.0 enhancing productivity
Last month
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data privacy
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ai
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microsoft
Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.
Nearly half find AI helpful for customer service: study
Last month
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.
GenAI adoption in Asia's supply chains remains low at 7%
Last month
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crm
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digital transformation
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cx
In the latest Transformation Insider edition, experts reveal generative AI's potential to reshape supply chains and fuel customer growth across Asia.
Nearly half exclude cybersecurity from AI projects, survey says
Last month
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martech
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advanced persistent threat protection
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ai
A recent ISACA study reveals nearly half of companies in Oceania neglect cybersecurity teams in AI development, raising concerns over potential vulnerabilities.
Epicor acquires Acadia to enhance frontline operations
Last month
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cleantech
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productivity
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sustainability
Epicor has acquired Acadia Software, enhancing its commitment to providing advanced digital tools and insights to frontline workers in manufacturing.
Salto launches SALTO FOUNDATION to boost inclusion in sport
Last month
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edutech
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dei
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sports
Salto has unveiled the SALTO FOUNDATION, a new initiative dedicated to supporting community development and inclusivity through sport in Australia.
Linnworks partners with Loop to improve post-purchase service
Last month
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martech
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commerce systems
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ecommerce
Linnworks has unveiled a new integration with Loop to enhance returns management, improving efficiency and customer satisfaction for ecommerce retailers.
Newgen named niche player in 2024 Gartner Magic Quadrant
Last month
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digital transformation
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government
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insurance
Newgen Software has been named a Niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive year.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Last month
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
Exclusive: GitHub CPO on multi-model Copilot and new AI tools
Last month
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low-code
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genai
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data privacy
At GitHub Universe 2024, the platform unveiled a multi-model Copilot and GitHub Spark, aiming to empower 1 billion developers through AI tools.
Spot AI unveils Video AI Agents after USD $31m funding
Last month
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edutech
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edge ai
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investment
Spot AI has launched its Video AI Agents, enhancing autonomous AI capabilities following a successful USD $31 million funding round to revolutionise sectors like manufacturing and education.