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Transparency Stories - Page 8

Australian Stories

Transparency stories

Australians demand human touch as trust in AI & data use wanes
Customer Experience

Australians demand human touch as trust in AI & data use wanes

Only 23% of Australians trust companies to use AI responsibly, preferring human interaction over automation amid growing data privacy concerns.

By Melania Watson • 5 min read • Wed, 8th Oct 2025
Australian consumer loyalty hinges on trust & service quality
Data Protection

Australian consumer loyalty hinges on trust & service quality

Australian consumer loyalty relies heavily on trust and high-quality service, with 86% likely to abandon brands after poor customer support experiences.

By Kaleah Salmon • 4 min read • Wed, 1st Oct 2025
Australian firms boost data privacy investment amid AI adoption
Data Protection

Australian firms boost data privacy investment amid AI adoption

A new study reveals 82% of Australian firms are boosting data privacy investment as AI adoption rises, outpacing global and US averages amid regulatory pressure.

By Sean Mitchell • 4 min read • Tue, 30th Sep 2025

Global Stories

Transparency stories

Adobe's Chief Legal Officer on ethics & trust in the generative AI era
Marketing Technologies

Adobe's Chief Legal Officer on ethics & trust in the generative AI era

Adobe's Chief Legal Officer highlights ethics, transparency and government engagement as key to trust in the evolving generative AI landscape.

By Sean Mitchell • 5 min read • Tue, 11th Nov 2025
Talkdesk & Databricks join forces to unify customer data
Unified Communications

Talkdesk & Databricks join forces to unify customer data

Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.

By Catherine Knowles • 3 min read • Mon, 27th Oct 2025
LunaNet AI joins UN Global Compact to advance ethical AI goals
Artificial Intelligence

LunaNet AI joins UN Global Compact to advance ethical AI goals

LunaNet AI has joined the UN Global Compact, pledging to align its AI technology with ethical principles promoting human rights, transparency, and well-being.

By Shannon Williams • 4 min read • Sat, 25th Oct 2025
Culture Amp secures ISO42001 for responsible AI governance
Risk & Compliance

Culture Amp secures ISO42001 for responsible AI governance

Culture Amp has earned ISO42001 certification, confirming its AI governance meets global standards for accountability, transparency and responsible management.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025
Milestone Systems CEO underscores the need for AI ethics in APAC
Surveillance

Milestone Systems CEO underscores the need for AI ethics in APAC

Milestone Systems' CEO stresses AI video tech must prioritise transparency and ethics to build public trust amid rapid innovation and regulatory gaps.

By Melania Watson • 5 min read • Tue, 21st Oct 2025
FICO secures ten patents to advance responsible AI & analytics
Fintech

FICO secures ten patents to advance responsible AI & analytics

FICO has secured ten new patents to enhance Responsible AI, boosting transparency and fraud prevention across numerous sectors globally.

By Jed Nykolle Harme • 3 min read • Fri, 17th Oct 2025
BigAds gets $140,000 boost from Avalanche for blockchain ads
Gaming

BigAds gets $140,000 boost from Avalanche for blockchain ads

BigAds secures $140,000 from Avalanche to expand its decentralised in-game ad network, aiming to boost transparency and fair rewards in gaming ads.

By Catherine Knowles • 3 min read • Thu, 16th Oct 2025
Appian honours APJ partners for excellence, innovation & growth
Digital Transformation

Appian honours APJ partners for excellence, innovation & growth

Appian has named Roboyo, WNS, Deloitte, Accenture, and Via Appia as winners of its 2025 APJ Partner Awards for excellence, innovation and growth in the region.

By Melvin Hipolito • 4 min read • Tue, 14th Oct 2025
Dayforce launches AI agents & workspace to boost HR efficiency
Human Capital Management

Dayforce launches AI agents & workspace to boost HR efficiency

Dayforce unveils AI Agents and Workspace to enhance HR efficiency, offering smarter workflows and real-time collaboration within its platform from 2025-2026.

By Melania Watson • 4 min read • Fri, 10th Oct 2025
Tanium wins global workplace awards for culture & innovation
Unified Communications

Tanium wins global workplace awards for culture & innovation

Tanium has been honoured with multiple global awards recognising its outstanding workplace culture and innovation across Asia, Europe, and North America.

By Jed Nykolle Harme • 3 min read • Sat, 4th Oct 2025

Stories from Other Regions

Transparency stories

Charter Global unveils Orcaworks platform to automate workflows
Customer Relationship Management

Charter Global unveils Orcaworks platform to automate workflows

Charter Global launches Orcaworks platform featuring digital co-workers to automate workflows and deliver measurable outcomes in enterprise tools.

By Kaleah Salmon • 4 min read • Fri, 24th Oct 2025
TISA urges transparency in FCA's proposed FOS reforms & complaints time limit
Transparency

TISA urges transparency in FCA's proposed FOS reforms & complaints time limit

TISA calls for transparency and proper consultation in FCA's proposed reforms to the Financial Ombudsman Service, warning of risks from unchecked regulatory powers.

By Kaleah Salmon • 3 min read • Thu, 16th Oct 2025
From tools to trust: Why compliance still relies on human expertise
Data Protection

From tools to trust: Why compliance still relies on human expertise

Automation eases compliance pressures, but human expertise remains vital to interpret risks and ensure ethical, effective information security management.

By Sam Peters • 6 min read • Fri, 10th Oct 2025
Kiwis lose trust in AI as preference for human service prevails
Customer Experience

Kiwis lose trust in AI as preference for human service prevails

Only 18% of New Zealanders trust companies' use of AI, with 62% fearing it limits human contact, impacting spending and loyalty in customer service.

By Melania Watson • 4 min read • Wed, 8th Oct 2025