Outlook Stories

Australian Stories

Outlook stories

Holding Redlich expands Legora AI across legal teams

The rollout could speed up contract review and deal due diligence for the firm's Property and Corporate & Commercial lawyers.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • Last month

Global Stories

Outlook stories

Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • 3 days ago

Customer Relationship Management

Litera brings Foundation 365 to Microsoft 365 Copilot

Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Agentic AI can move data in under 30 minutes: DTEX

Enterprise security teams face a new visibility gap as approved AI agents can copy and transfer sensitive data in under 30 minutes.

By Joseph Gabriel Lagonsin • 4 min read • Last month

DevOps

Microsoft unveils AI agents, models & security tools

Developers and enterprise customers will get more AI controls as Microsoft adds agents, in-house models and security tools across its software stack.

By Sean Mitchell • 5 min read • Last month

Data Protection

Microsoft launches Scout personal agent for 365 work

The new tool can schedule meetings, flag delays and act within existing permissions as Microsoft pushes autonomous software into everyday office apps.

By Sean Mitchell • 3 min read • Last month

Software-as-a-Service

CrowdStrike lifts guidance & announces four-for-one split

Investors got stronger sales, record free cash flow and higher full-year forecasts as the cybersecurity group also unveiled a four-for-one stock split.

By Mark Tarre • 4 min read • Last month

Digital Transformation

Iron Mountain raises guidance after record quarterly revenue

Record first-quarter gains in data centres and storage pushed Iron Mountain to lift its full-year outlook for revenue, profits and cash flow.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 14th May 2026

Data Protection

AvePoint lifts guidance after strong first quarter

Stronger demand for cloud data tools lifted AvePoint’s first-quarter revenue 26% and prompted the company to raise its full-year ARR outlook.

By Karen Joy Bacudo • 4 min read • Fri, 8th May 2026

Customer Relationship Management

Anthropic launches AI agents for financial services

Banks and asset managers gain templates for modelling, KYC and reporting as Claude is plugged into Excel, PowerPoint and Word.

By Karen Joy Bacudo • 5 min read • Thu, 7th May 2026

Malware

Microsoft tops phishing brand rankings in first quarter

Phishing campaigns are increasingly targeting credentials, payments and malware delivery, with Microsoft alone accounting for 22% of brand impersonation attempts.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 6th May 2026

Digital Transformation

Cognizant lifts margin outlook after bookings jump

Bookings surged 21% in the first quarter, prompting Cognizant to raise its adjusted operating margin outlook and back annual revenue guidance.

By Shannon Williams • 4 min read • Thu, 30th Apr 2026

Robotic Process Automation

Microsoft adds agentic Copilot tools to Outlook inbox

Inbox and calendar chores could now be automated for Outlook users, though some Copilot tools remain limited to Frontier testers on Windows and the web.

By Sean Mitchell • 4 min read • Thu, 30th Apr 2026