Managed Services stories - Page 43
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Indian AWS partner BlazeClan sets sights on ANZ markets
Tue, 12th Sep 2017
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hyperscale
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public cloud
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partner programmes
Indian AWS partner BlazeClan has turned its focus on the Australian and New Zealand markets with the opening of an office in Sydney.
Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
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partner programmes
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support
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managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Surge in hybrid cloud adoption helps Red Hat expand footprint in Asia
Tue, 12th Sep 2017
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paas
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hybrid cloud
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iaas
Nine out of the 14 cloud service providers included in Gartner's 2017 Magic Quadrant for Cloud Infrastructure-as-a-Service Worldwide are Red Hat Certi.
Rackspace makes its biggest acquisition yet in Datapipe
Tue, 12th Sep 2017
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hyperscale
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multi-cloud
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partner programmes
Rackspace says the acquisition signals the creation of the world's largest multi-cloud managed service provider.
Victorian Government signs $200m deal to upgrade fines system
Fri, 8th Sep 2017
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uc
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partner programmes
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contact centre
Civica will undertake a major recruitment of existing employees to support the introduction of the Fines Reform Act and the new VIEW system.
IDC highlights burgeoning IoT opportunity for service providers
Wed, 6th Sep 2017
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iot
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partner programmes
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managed services
A new IDC forecast on internet of things services shows 'significant' opportunities ahead for service providers.
Fluccs ramps up local presence with three new acquisitions
Tue, 5th Sep 2017
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hyperscale
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iaas
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partner programmes
Fluccs bolsters its Australian footprint by acquiring three rivals: Exigent Australia, Virtual DC, and 10TB Servers, boosting its local IaaS and cloud services.
Interview: Hitachi on how collaboration is the key to success in the hybrid era
Mon, 4th Sep 2017
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storage
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hybrid cloud
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partner programmes
Hitachi execs underline synergy and open strategies as vital for thriving in the hybrid cloud landscape, fostering a flexible ecosystem.
Seven tried and true ways for MSPs to generate leads
Mon, 28th Aug 2017
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partner programmes
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storagecraft
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managed services
The more quality leads, the more results you're likely to see. But where do you find those leads in the first place? StorageCraft's Marina Brook offer.
Four steps to better operational efficiency for channel companies
Fri, 25th Aug 2017
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partner programmes
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managed services
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comptia
CompTIA's Moheb Moses asserts as channel companies think about new ways of doing business, they need to take a look at what they are doing right now.
Continuum and Bluechip Infotech sign APAC distribution agreement
Thu, 24th Aug 2017
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partner programmes
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managed services
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bluechip infotech
Continuum says the agreement demonstrates their commitment to the APAC region, as the technology provider continues to pursue local markets.
Wipro wins managed services contract with largest telco in Banngladesh
Thu, 17th Aug 2017
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partner programmes
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managed services
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wipro
Wipro Limited has won a five-year IT infrastructure and applications managed services engagement with Grameenphone.
Managed services and the art of differentiation
Mon, 14th Aug 2017
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it automation
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partner programmes
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kaseya
Differentiation is the name of the game for MSPs as the market becomes mainstream and commoditisation rears its head. But how do you differentiate?.
5 tips on moving from break-fix model to managed service provider
Mon, 14th Aug 2017
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partner programmes
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managed services
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datto
Managed services are a great channel play, but to maximise returns, you must re-think client engagement. Datto's Nop Srinara offers some tips.
Comodo launches online academy to help partners succeed
Wed, 9th Aug 2017
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partner programmes
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managed services
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channel infrastructure
Comodo launches online education portal offering certification to users of its IT and security management platform, Comodo ONE.
Hitachi Data Systems takes growth to next level with new exec appointment
Fri, 4th Aug 2017
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storage
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digital transformation
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partner programmes
Hitachi Data Systems has hired industry veteran and former Pulsant director of professional services Todd Whaley as services director for ANZ.
Brennan IT plans aggressive growth amid 20th birthday celebrations
Thu, 3rd Aug 2017
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partner programmes
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cloud services
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smb
From a start-up in a loft to the number one managed services provider (MSP) in Australia, Brennan IT has come a long way in 20 years.
Results are out – MSPs more profitable with Continuum
Mon, 31st Jul 2017
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partner programmes
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leadership
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managed services
The results of an independent analysis of MSPs and IT solution providers worldwide have revealed some very favourable results for Continuum.
Cloud infrastructure services skyrocket 47% - AI to be big future player
Fri, 28th Jul 2017
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saas
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uc
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semiconductors
The global cloud infrastructure services market continued its rampant growth in Q2 2017, surging 47 percent year-on-year to reach US$14 billion.
You're invited: Kaseya's exclusive executive lunch in Jakarta
Tue, 25th Jul 2017
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it automation
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partner programmes
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kaseya
At their upcoming event, Kaseya will explain exactly how MSPs can take advantage of the opportunities of the next generation MSP marketplace.