Managed Services stories - Page 38
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
How MSSPs must protect data in the breach disclosure era
Mon, 6th Aug 2018
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partner programmes
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breach prevention
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data privacy
Australia's new mandatory data breach disclosure laws impose strict reporting requirements on MSPs, ensuring better data protection and accountability.
Digital Realty adds direct, secure access to IBM Cloud for ANZ
Fri, 27th Jul 2018
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hyperscale
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public cloud
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dc
Digital Realty is enhancing its Service Exchange to offer direct, secure access to IBM Cloud in key cities, including Melbourne and Sydney.
How to take your MSP game to the next level with services automation
Thu, 26th Jul 2018
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crm
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martech
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partner programmes
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
IDC - IT service providers key to unleashing agility
Mon, 23rd Jul 2018
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edutech
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devops
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partner programmes
Organisations can gain digital maturity through externally sourced services like IT outsourcing and managed services.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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partner programmes
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smb
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outsourcing
CSG's recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Interconnection abound: Equinix to launch its ECX Fabric to APAC
Thu, 19th Jul 2018
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datacentre infrastructure
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hyperscale
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cx
Later this year Equinix will roll out its Cloud Exchange Fabric across Asia Pacific to meet surging demand for inter-metro and private connectivity.
MSPs: Acronis says businesses are ready for $12.5b DRaaS market
Mon, 16th Jul 2018
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dr
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partner programmes
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cloud services
Acronis says it's time for service providers to take the next step as the market is well and truly ready for disaster recovery (DR) cloud services.
Microsoft launches Azure Expert MSP partner program
Fri, 13th Jul 2018
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public cloud
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partner programmes
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microsoft
Microsoft launches new program to connect customers with skilled managed service providers for cloud projects. Azure revenue grows 93% in Q3.
Service providers take note: an insight into the future of work
Wed, 27th Jun 2018
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partner programmes
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supply chain
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managed services
The $3 trillion services market hovers on the cusp of disruption as organisations worldwide begin to transform the way they work forever.
Dimension data acquires majority stake in e2y to bolster digital commerce play
Mon, 25th Jun 2018
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martech
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commerce systems
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partner programmes
According to DiData, the acquisition will provide a complementary set of skills to the company's core value proposition.
StorageCraft and ConnectWise announce new integrations serving MSP partners
Thu, 21st Jun 2018
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partner programmes
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storagecraft
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managed services
StorageCraft and ConnectWise unveil new integrations aimed at boosting MSP efficiency, enhancing automation in service management and remote monitoring.
Rackspace unveils new colocation services offering
Wed, 13th Jun 2018
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hyperscale
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public cloud
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dc
The company says the new service is only colocation solution that offers managed services across all top four public cloud platforms.
ActiveImage taps ex-Acronis vet to head technical sales
Fri, 8th Jun 2018
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partner programmes
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sales
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managed services
Zimin has over 10 years of experience in sales engineering for global vendors, with just under 10 year at Acronis.
Research - Market pressures causing MSPs to cut corners
Fri, 8th Jun 2018
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edutech
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partner programmes
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managed services
New research reveals MSPs struggling to keep pace with the changing market face significant hurdles in the race to market share and grow profitably.
How MSPs help SMBs cut cost and manage risk - Datto
Fri, 8th Jun 2018
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document management
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ecm
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martech
They're evolving into virtual CIOs, serving their SMB clients in much the same way as a conventional, in-house CIO.
How partners can improve profit through operational efficiency
Wed, 6th Jun 2018
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digital transformation
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partner programmes
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cloud services
Achieving operational efficiency requires an unflinching examination of how well (or not) operations run today.
How service providers need to change to stay relevant
Fri, 25th May 2018
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digital transformation
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partner programmes
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managed services
451 Research has conducted a survey into the habits of service providers, revealing how they will need to adapt in order to stay on top.
GDPR - what MSPs need to know now
Thu, 24th May 2018
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partner programmes
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data privacy
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cloud services
MSPs across the globe give managed service providers their advice on how to be sure that you're providing GDPR compliance correctly.
VeeamON: How ANZ helped make Veeam what it is today
Wed, 23rd May 2018
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virtualisation
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partner programmes
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cloud services
The ANZ region is an important one to Veeam, not just financially but in shaping the company's very approach to the market.
Barracuda names top performing ANZ partners in awards ceremony
Thu, 17th May 2018
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firewalls
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public cloud
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partner programmes
The vendor specifically highlighted MSP Alliance Business Technologies (ABT) for its fast adoption of Barracuda solutions.