.webp)
Insurance Australia Group (IAG) stories
IAG taps Codafication's Crunchwork to streamline claims
Fri, 30th Jan 2026
#
dr
#
digital transformation
#
cx
IAG is rolling out Codafication's Crunchwork platform to unify property claims data, automate workflows and cut delays across suppliers.
IAG partners with Adobe to personalise insurance customer journeys
Thu, 23rd Oct 2025
#
data analytics
#
digital transformation
#
cx
Insurance Australia Group teams up with Adobe to use AI for personalised, seamless customer experiences across its retail insurance brands.
NiCE honours EMEA & APAC firms for AI-driven CX excellence
Fri, 4th Jul 2025
#
uc
#
digital transformation
#
cx
NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.
National Missing Persons Hackathon unites 700 cyber experts
Tue, 17th Sep 2024
#
cybersecurity
#
iag
#
austcyber
Australia's National Missing Persons Hackathon brings 700 participants together for a five-hour quest, solving six cold cases with cutting-edge cybersecurity techniques.
Peter Marelas appointed as New Relic Field CTO for APJ
Thu, 4th Jul 2024
#
data science
#
ai
#
cloud services
New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.
Cloud spending in Australia to hit $22.4bn by 2026
Tue, 28th May 2024
#
digital transformation
#
hyperscale
#
public cloud
Public cloud spending is set to reach $22.4 billion by 2026. PagerDuty and IAG offer key insights into enhancing IT operational resilience amid this cloud boom.
IAG launches Cylo to boost cyber resilience for small businesses
Thu, 23rd May 2024
#
iag
#
cybercrime
#
upguard
IAG debuts Cylo, a cyber underwriting agency supported by CGU, to enhance cyber resilience for small Australian businesses with revenues up to AUD $10 million.
Medallia appoints Adam Maine as ANZ Country Manager
Thu, 23rd Feb 2023
#
uc
#
cx
#
martech
Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.
IAG launches hub in Singapore to drive InsurTech innovation
Mon, 20th Feb 2017
#
partner programmes
#
cloud services
#
insurance
IAG to create InsureTech hub in Singapore, connecting the insurer to the city-state's innovation network and start-up community.
Catchi goes silver on Oracle partner network
Tue, 17th Jan 2017
#
uc
#
digital transformation
#
education, learning & training
Catchi goes silver with Oracle as it seeks to drive digital transformation using Oracle's Marketing Cloud automation offerings.