Enghouse Interactive stories

Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today’s busy environment.>>

At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.>>

As organisations modernise their contact centres, they are turning to platforms like Microsoft Teams.>>

We spoke to Enghouse Interactive's managing director, Andrew Carmody.>>

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.>>

NZ-based Zeacom's software has become Enghouse’s top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart. >>

Enterprise communications has never been more important for the employee and customer experience, and to ensure that business runs smoothly every day - and every night. >>

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.>>

Based in Melbourne, Dilshan will be responsible for developing and maturing the Zscaler channel in line with the company’s growth strategies.>>

Enghouse Interactive is about to launch a new self service IVR platform locally and it's on the hunt for resellers to provide hosted versions.>>

Ultrafast Fibre were trying to operate in a highly-competitive environment using a legacy phone system from the late 1990s - here's how they fixed it.>>

Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.>>

There is an expectation among businesses in ANZ to have the best technology available, which drives innovation.>>

The secret to success in the IT Industry? It all comes down to what you can learn from other people according to Enghouse's CTO.>>

We spoke with two Enghouse stalwarts to find out more about what Enghouse offers and some of their insights on the New Zealand market.>>

International acquisitions of Kiwi companies often spell the beginning of the end for the local operations, but for Zeacom it's a different story.>>

Enghouse Interactive has appointed Kath Murphy as ANZ sales manager, with plans for channel expansion in 2016.>>

Specialisation has proved a winning formula for reseller BayCom and vendor partner Enghouse Interactive, whose latest deal is with Ultrafast Fibre.>>

Enghouse Interactive teams up with Aussie IT provider Nexon to release a cloud contact centre offering - with Kiwi resellers invited to join in.>>

Enghouse Interactive has added support for Skype for Business 2015 to its communications centre offering to provide a full omni-channel experience.>>

Enghouse Interactive has gained entry into an exclusive club, achieving Microsoft gold application development and communications competencies.>>

On the back of some solid growth and product rebranding, US solutions provider Enghouse Interactive is bolstering its support of channel partners.>>

Customer service is evolving, and products need to evolve to meet changing requirements, says John Cray, Enghouse Interactive, vice president product management.>>

Zeacom is hoping to capitalise on ‘a very strong migration story’ combined with a changing communications story as the company launches the latest version of its Communications Center.>>