Enghouse Interactive stories

Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today’s busy environment.

At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.

Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.

Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.

NZ-based Zeacom's software has become Enghouse’s top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.

Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.

Based in Melbourne, Dilshan will be responsible for developing and maturing the Zscaler channel in line with the company’s growth strategies.

Enghouse Interactive is about to launch a new self service IVR platform locally and it's on the hunt for resellers to provide hosted versions.

Ultrafast Fibre were trying to operate in a highly-competitive environment using a legacy phone system from the late 1990s - here's how they fixed it.

Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.

There is an expectation among businesses in ANZ to have the best technology available, which drives innovation.

The secret to success in the IT Industry? It all comes down to what you can learn from other people according to Enghouse's CTO.

We spoke with two Enghouse stalwarts to find out more about what Enghouse offers and some of their insights on the New Zealand market.

International acquisitions of Kiwi companies often spell the beginning of the end for the local operations, but for Zeacom it's a different story.

Enghouse Interactive has appointed Kath Murphy as ANZ sales manager, with plans for channel expansion in 2016.

Specialisation has proved a winning formula for reseller BayCom and vendor partner Enghouse Interactive, whose latest deal is with Ultrafast Fibre.

Enghouse Interactive teams up with Aussie IT provider Nexon to release a cloud contact centre offering - with Kiwi resellers invited to join in.

Enghouse Interactive has added support for Skype for Business 2015 to its communications centre offering to provide a full omni-channel experience.