Industry insider news for Australia's technology resellers
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Forrester names Adobe a Leader for B2B and B2C suites
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
We explain Magento in 17 key facts
A summary of everything you need to understand Magento and it's product offering.
How speech analytics can improve outcomes in the contact centre
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.