Workday partners with JLL to enhance global HR systems

Workday is collaborating with Jones Lang Lasalle (JLL) to revamp its global HR processes.

JLL, a renowned name in real estate and investment management, is growing internationally and has sought a partnership offering emergent technologies such as AI. The firm's HR operations were being hampered by a distributed workforce of 100,000 employees and a multitude of disparate systems, creating a burden in efficiently managing people's data.

With Workday's Human Capital Management and its advanced AI-focused platform Workday Illuminate, JLL was able to streamline its systems and achieve better integration across its HR functions. Workday Illuminate is touted as being built on one of the largest and most comprehensive HR and finance datasets available.

Ajay Pimpalshende, Director of HR Technology at JLL, said, "Managing people data across our workforce was previously a tedious process, especially as we were juggling more than ten enterprise resource planning (ERP) systems at the same time. We were looking for one unified platform where we could bring all our HR processes together and harness meaningful insights for our leaders to manage their teams more effectively. With Workday, we have access to a single source of truth and can simplify all our HR processes and workflows across compensation planning, learning, and management, giving us a tremendous boost in operational efficiency."

In addition to enhancing efficiency, Workday offers a flexible and scalable solution that can be customised according to specific organisational needs. JLL has successfully utilised Workday Extend to create customised AI-enabled applications swiftly. An example includes the "Easy HR" application, which allows employees to generate reports swiftly.

Another significant advantage for JLL from deploying Workday has been the enhanced data visibility. The Workday platform unifies the view of JLL's workforce, making it easier for management to access and evaluate data from multiple sources. This enables a variety of insights, from recognising global hiring patterns to reviewing individual career plans. This level of data access is instrumental not only in promoting efficiency but also in exercising responsible data management, particularly as AI becomes more integrated into HR functions.

Ajay Pimpalshende further noted, "As AI innovation continues to rapidly advance, JLL is determined to maintain data transparency as it adopts AI. Workday's focus on responsible AI also helps ensure clear transparency on data usage."

Pannie Sia, General Manager, ASEAN at Workday, stated, "In today's rapidly evolving business landscape, organisations like JLL are leveraging Workday to unlock the power of digital transformation and drive concrete value. Agility is key, and Workday equips organisations to anticipate change and move with purpose. With Illuminate built into the core of our solutions, Workday delivers tangible results with increased efficiency, optimised workforce planning, and data-driven decision-making, helping to empower organisations like JLL to thrive."